Customer Service Representative
7 days ago
We are seeking a highly skilled and motivated Sales Professional to join our team at Mayor's Jewelers, Inc. As a Sales Professional, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities- Client Focus: Establish and maintain strong relationships with clients, anticipating their needs and taking personal responsibility for their requests.
- Product Knowledge: Develop and maintain in-depth knowledge of our merchandise, including brands, collections, and pieces carried in our showroom.
- Sales and Service: Confidently present products to clients, incorporating storytelling and technical detail to create a hospitable atmosphere and deliver memorable service.
- Client Relationship Building: Build, maintain, and develop a clientele through the use of our company's CRM platform, focusing on relationship building and customer retention.
- Team Collaboration: Offer assistance and build effective working relationships with team members to ensure seamless client service.
- Administrative Tasks: Complete relevant administrative responsibilities and tasks that support the client experience.
- Education: High School Diploma
- Experience: 1 year retail sales experience
- Skills and Knowledge: Excellent storytelling ability, passion for jewelry, excellent client service and selling skills, excellent interpersonal and communication skills, ability to work as a team, and ability to multitask in a fast-paced environment.
- Schedule Flexibility: Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.
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