Automotive Customer Service Specialist
2 weeks ago
Brakes Plus est un fournisseur de services automobiles de premier plan, engagé à offrir un service client exceptionnel et à maintenir des normes élevées dans l'industrie. Nous recherchons actuellement un spécialiste du service client automobile motivé pour rejoindre notre équipe et contribuer à notre succès continu.
Description du posteLe rôle de spécialiste du service client automobile, sous la supervision du responsable de magasin, consiste à créer un environnement d'équipe positif et à améliorer l'expérience globale des clients dans le département de service. Ce poste nécessite de solides compétences en leadership, une attention particulière aux détails et la capacité à promouvoir l'excellence opérationnelle.
Responsabilités clés :- Interagir directement avec les clients pour répondre à leurs besoins en matière de vente et de service
- Établir une culture d'équipe motivée
- Gérer les techniciens et le personnel de service, planifier les tâches et surveiller les performances
- Fournir des conseils aux membres de l'équipe sur les questions opérationnelles
- Surveiller l'inventaire et l'entretien des équipements
- Assurer la conformité aux réglementations de sécurité
Nous recherchons un candidat ayant :
- Des capacités de leadership et de gestion démontrées
- Une expérience dans un rôle de conseil en service
- De solides compétences en communication et en relations interpersonnelles
- Un bilan prouvé d'atteinte des objectifs commerciaux
- Une connaissance des réglementations OSHA
- Un permis de conduire valide
Ce poste offre un salaire annuel compétitif compris entre 40 000 et 60 000 dollars, ainsi qu'un ensemble complet d'avantages, y compris l'assurance maladie, dentaire, visuelle et des plans de retraite. Brakes Plus s'engage à assurer le bien-être de ses employés et propose des congés payés, une assurance vie et d'autres avantages précieux.
Rejoignez notre équipeSi vous êtes passionné par le service automobile et la satisfaction client, nous vous invitons à envisager le poste de spécialiste du service client automobile chez Brakes Plus. Saisissez l'opportunité de faire partie d'une équipe dynamique qui valorise l'excellence et l'amélioration continue.
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