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Customer Service Representative

2 months ago


Pflugerville, Texas, United States H-E-B Full time

About the Role:

H-E-B is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide superior customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including cash, credit, and debit payments.
  • Restock shelves, maintain inventory levels, and ensure a clean and organized store environment.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods, lift up to 35 pounds, and perform other tasks as required.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Flexible scheduling and opportunities for overtime.