SFHN Chief Quality Officer Manager VIII

6 days ago

San Francisco, California, United States City and County of San Francisco Full time
Job Summary

The City and County of San Francisco is seeking a highly skilled and experienced SFHN Chief Quality Officer Manager VIII to lead our Quality Management efforts. This is a critical role that requires a strong background in healthcare quality improvement and a proven track record of success in driving quality initiatives.

Key Responsibilities
  • Oversee and coordinate all SFHN efforts to monitor and maintain compliance with regulatory, state, federal, and Joint Commission requirements.
  • Provide vision, political acumen, and leadership to motivate and direct the SFHN Quality Management Team, clinical and non-clinical services, and staff in developing and achieving quality goals and objectives.
  • Create an environment that fosters innovation and performance, supporting the implementation of programs that continuously advance clinical outcomes and patient experience.
  • Responsible for maintaining the SFHN's system-wide Quality program, including data collection, aggregation, analysis, policy development, and reporting.
  • Coordinate performance improvement efforts, risk management, patient safety, regulatory compliance, and infection prevention and control programs and activities within the SFHN.
  • Work closely with clinical and non-clinical teams to improve key performance indicators, design processes for new initiatives, services, and targets identified by SFHN and DPH leadership.
  • Serve as an internal consultant to SFHN and DPH leadership, clinical and non-clinical staff in the areas of regulatory, process improvement, performance monitoring, and statistical analysis.
  • Assist in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, efficiency, etc.
  • Responsible for the coordination, development, and implementation of administrative policies and procedures and reviews existing policies and procedures for compliance with federal, state, and local regulations.
  • Lean leader and role model the use of proven performance improvement and quality tools as a means to solve quality-related challenges and uses data to drive improvement.
Qualifications
  • Required Minimum Qualifications:
    • Possession of a Bachelor's degree from an accredited college or university.
    • Six (6) years of managerial experience in healthcare quality improvement, all of which must include supervising healthcare professionals.
  • Education substitution: Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
  • Experience substitution: Possession of a Master's degree from an accredited university or college in Public Health, Business Administration, or a closely related field may substitute for up to one (1) year of the required experience.
Selection Procedures

The selection procedure will include evaluation of the application packet in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates.

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