Business Development Manager

1 week ago


Brockton, Massachusetts, United States MD Building Services Inc Full time

We're seeking a skilled Account Manager to maintain our clients' accounts and serve as our main point of contact.

The ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service.

Responsibilities:

  • Be the lead point of contact in all matters concerning client needs and concerns.
  • Stay on top of accounts, making sure they're receiving services that are within their budget and meeting their needs.
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
  • Train new hires and build lasting relationships with employees.
  • Develop, training methods and employee retention programs.

Requirements:

  • Proven work experience as an Account Manager or relevant role.
  • Janitorial custodial or cleaning experience in a Supervisory capacity.
  • Demonstrable ability to communicate with and train employees to the highest professional standards.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Strong verbal and written communication skills.

Benefits:

  • Cell phone reimbursement.
  • Company car.
  • Employee discount.
  • Flexible schedule.
  • Paid time off.
  • Paid training.
  • Travel reimbursement.

Work Location:

In person.



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