Business Development Manager
1 week ago
We're seeking a skilled Account Manager to maintain our clients' accounts and serve as our main point of contact.
The ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service.
Responsibilities:
- Be the lead point of contact in all matters concerning client needs and concerns.
- Stay on top of accounts, making sure they're receiving services that are within their budget and meeting their needs.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
- Train new hires and build lasting relationships with employees.
- Develop, training methods and employee retention programs.
Requirements:
- Proven work experience as an Account Manager or relevant role.
- Janitorial custodial or cleaning experience in a Supervisory capacity.
- Demonstrable ability to communicate with and train employees to the highest professional standards.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Strong verbal and written communication skills.
Benefits:
- Cell phone reimbursement.
- Company car.
- Employee discount.
- Flexible schedule.
- Paid time off.
- Paid training.
- Travel reimbursement.
Work Location:
In person.
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