Dealership Reception and Administrative Assistant

6 days ago


Scottsdale, Arizona, United States Mark Mazda Scottsdale Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Mark Mazda Scottsdale. As a key member of our dealership team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our sales and service departments.

Key Responsibilities
  • Customer Service: Greet customers promptly and professionally, determine the nature of their visit, and direct them to the appropriate department.
  • Switchboard Operations: Operate the telephone switchboard, demonstrate excellent telephone etiquette, and transfer calls in a timely and efficient manner.
  • Administrative Support: Maintain the front desk area, including the lounge and copy area, ensuring they are stocked and organized at all times.
  • Dealer Plates and Loaner Vehicles: Assign and keep records of dealer plates and loaner vehicles, ensuring accurate tracking and management.
  • Customer Transactions: Process payments from customers according to their financing profiles.
Requirements
  • Communication Skills: Demonstrate effective verbal and written communication skills, with the ability to respond to and resolve customer needs and problems.
  • Organizational Skills: Possess strong prioritization and organizational skills, with the ability to manage multiple tasks and responsibilities.
  • Technical Skills: Basic knowledge of Microsoft Office Word and Excel is required.
Benefits
  • Medical, Dental, and 401(k) with Company Match: We offer a comprehensive benefits package to support your health and financial well-being.
  • Opportunities for Growth: With a family-owned business, we offer opportunities for career advancement and professional growth.
  • Flexible Scheduling: Enjoy a flexible schedule that allows you to balance your work and personal life.
  • Free Saturday Lunch: Enjoy a complimentary lunch on Saturdays, a great perk for our team members.


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