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Reception Specialist
2 months ago
Reception Specialist - LUXURY Body Contouring Center
at Elite Body Sculpture
About Us:
At Elite Body Sculpture, we specialize in body contouring, utilizing our innovative AirSculpt technology to remove unwanted fat with precision and care. Our focus is solely on body sculpting, ensuring that our patients receive the highest quality of service in a luxurious environment.
Role Overview:
The Reception Specialist plays a vital role in establishing a welcoming atmosphere for patients and prospective clients. This position requires an individual who can foster trust and rapport with visitors, ensuring they feel valued and cared for during their interactions with our clinic.
Key Responsibilities:
- Greet and assist patients and visitors, creating a comfortable and inviting environment.
- Manage appointment scheduling, including booking, rescheduling, and cancellations with accuracy.
- Maintain and organize patient records, ensuring confidentiality and compliance with company policies.
- Keep the refreshment area stocked and tidy for patient comfort.
- Process check-ins and payments in accordance with established procedures.
- Provide detailed information about our AirSculpt services to interested patients.
- Utilize computer systems proficiently while safeguarding patient information.
- Answer phone calls in a professional manner, addressing inquiries and concerns promptly.
- Maintain a clean and organized workspace, ensuring all supplies are adequately stocked.
- Work collaboratively with team members to support daily operations and achieve clinic goals.
- Exhibit a positive attitude and contribute to a supportive work environment.
Qualifications:
- Professional appearance and demeanor.
- Ability to build effective relationships with diverse clientele.
- Self-motivated, flexible, and enthusiastic.
- Strong verbal and written communication skills with attention to detail.
- Experience in customer service or healthcare settings.
- Willingness to accept feedback and strive for continuous improvement.
- Proficient in computer applications, including Microsoft Office and G-Suite.
- Bilingual candidates (English/Spanish) are preferred.
- Creative problem-solving skills and the ability to multitask effectively.
- Capability to work independently and as part of a team.
Company Benefits:
We offer comprehensive benefits, including fully paid medical, dental, and vision coverage for employees, along with a vibrant company culture that includes team lunches, celebrations, and opportunities for professional growth.
