Front Desk Receptionist

2 weeks ago


Middletown, Rhode Island, United States Newport Mental Health Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and service-oriented Front Desk Receptionist to join our team at Newport Mental Health. As a key member of our front office team, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities:

  • Answer incoming calls, route calls to the appropriate party, and communicate messages as needed.
  • Greet and check in all visitors and handle inquiries.
  • Collect insurance information and process co-pay/deductibles as needed.
  • Handle patient check-out procedures.

Requirements:

  • High School Diploma or equivalent with 2 or more years' experience in a busy medical office.
  • Must have a valid driver's license and reliable transportation to travel between locations.
  • Exceptional verbal communication skills with the ability to work with a variety of personalities with sensitivity.
  • Ability to thrive and maintain composure in a fast-paced and high volume medical office.
  • Punctual, reliable, and dependable.

What We Offer:

  • Excellent Health and Dental Insurance
  • Vacation, Sick and Personal time accrued biweekly
  • Minimum of 11 Holidays
  • Retirement program through Mutual of America
  • Additional supplemental insurance programs
  • Tuition reimbursement
  • Mileage reimbursement
  • Employer paid life insurance
  • Flexible spending account (FSA) and dependent care (DCA) spending accounts.

About Us:

Newport Mental Health is a progressive high-energy organization that uses state-of-the-art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. We extend our trauma-informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized programs, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinics.

We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our mission and values.



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