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Front Desk Receptionist

1 month ago

Middletown, Rhode Island, United States Ortho Rhode Island Full time
Job Description

The Front Desk Receptionist plays a vital role in ensuring a smooth patient experience at Ortho Rhode Island. This position is responsible for greeting patients, registering them, and checking them out in a friendly and efficient manner. Additionally, the Front Desk Receptionist directs vendors and visitors to the appropriate contacts and maximizes daily staffing and patient services.

Key Responsibilities:

  • Greet patients in a prompt, courteous, and helpful manner.
  • Accurately and expeditiously register and update patients' demographic information.
  • Verify insurance eligibility and benefits and document accordingly.
  • Obtain and document referrals.
  • Triage patients and schedule them appropriately.
  • Notify patients of and collect on co-pays and past due balances.
  • Process referrals and insurance authorizations when necessary.

Requirements:

  1. High School Graduate or equivalent.
  2. Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  3. Experience with Microsoft Office (Word, Excel, and PowerPoint).

Work Environment:

This role operates in a clerical office setting and requires the ability to work in a fast-paced environment. The Front Desk Receptionist will be responsible for utilizing standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Position Type/Expected Hours of Work:

This is a part-time position, Monday through Friday, with shifts assigned in advance and varying between 2pm and 6pm.