Customer Engagement Representative

2 weeks ago


Edison, New Jersey, United States American Dream Auto Protect Full time
Join Our Team as a Customer Loyalty Specialist

Key Responsibilities:

  • Initiate outbound communications with existing clients to understand their requirements and foster loyalty.
  • Deliver exceptional customer support by addressing questions and resolving concerns.
  • Utilize professional phone etiquette to ensure effective communication.
  • Evaluate customer accounts to identify potential upselling opportunities.
  • Keep precise records of all interactions for future reference.
  • Work collaboratively with various departments to enhance the overall customer experience.

Qualifications:

  • Prior experience in customer service or sales is advantageous.
  • Excellent communication skills with a focus on providing effective solutions.
  • Proficient in data entry and navigating computer systems.
  • Proficiency in Spanish is a plus.

Become a part of our organization as a Customer Loyalty Specialist and play a vital role in nurturing positive relationships with our clients. We offer a collaborative work environment, competitive salary, and ample opportunities for professional development.

Employment Type: Full-time

Work Hours: 50 hours per week

Employee Benefits:

  • 401(k) retirement plan
  • Dental coverage
  • Health insurance
  • Comprehensive training programs
  • Paid leave
  • Vision coverage

Experience Requirement:

  • Minimum of 1 year in a relevant field

Work Schedule:

  • Morning shifts available

Work Days:

  • Monday through Friday

Work Environment:

  • Office and call center settings

Relocation:

  • Relocation may be necessary

Work Location: In-person



  • Edison, New Jersey, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at PeopleShare Inc. as a Call Center Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering questions regarding NJ auto, home, and umbrella policies, and delivering first call...


  • Edison, New Jersey, United States Sasha Buerano - State Farm Agent Full time

    Position OverviewBenefits:Employee discountsComplimentary snacks and beveragesPaid time offOpportunities for training and professional developmentROLE SUMMARY:Are you enthusiastic and committed to assisting others? Do you have a goal-oriented mindset and a passion for making a difference in the community? At the Sasha Buerano State Farm Agency, we are eager...


  • Edison, New Jersey, United States Macys Full time

    Are you excited to showcase your unique talents in a vibrant work environment? At Macy's, Inc., we are dedicated to fostering a brighter future through diverse representation for everyone. This is our Mission Every One. We value the individuality of each team member, investing in personal growth and satisfaction. When we bring our authentic selves to...


  • Edison, New Jersey, United States HMH HOSPITALS CORPORATION Full time

    Job Title: Contact Center RepresentativeWe are seeking a skilled and compassionate Contact Center Representative to join our team at HMH Hospitals Corporation.Key Responsibilities:Provide exceptional customer service to patients, families, and clinical staff through phone, email, and in-person interactions.Assist with scheduling appointments, registering...


  • Edison, New Jersey, United States U-Haul Full time

    Job SummaryU-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesOperate a flatbed truck and...


  • Edison, New Jersey, United States NetLine Full time

    Job Summary:NetLine Corporation is seeking a highly motivated and dependable Customer Service Representative to perform heavy outbound calls to augment and enhance our clients' marketing/sales pipeline. This is a temporary position for 3-6 months. The work hours are 8:30 AM - 5:00 PM, Monday - Friday.Key Responsibilities:Perform heavy outbound calls (dials...


  • Edison, New Jersey, United States United Legwear and Apparel Company Full time

    Job DescriptionAt United Legwear and Apparel Company, we are driven by a passion for delivering exceptional products and services to our customers. As a key member of our team, the Customer Operations Representative will play a critical role in ensuring the smooth operation of our order management and logistics processes.Key Responsibilities:Process and...


  • Edison, New Jersey, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Edison, New Jersey, United States The Cheesecake Factory Full time

    Join Our Team at The Cheesecake Factory!As a Cashier, you will play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include:Welcoming Guests: Greet all to-go and curbside delivery customers with a friendly demeanor.Order Management: Assist guests in selecting their meals and efficiently process phone orders.Payment...


  • Edison, New Jersey, United States United Legwear and Apparel Company Full time

    About United Legwear and Apparel CompanyUnited Legwear and Apparel Company is a leading global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Our mission is to deliver superior products that ensure superior customer satisfaction.Job SummaryWe are seeking a highly skilled and detail-oriented Customer Operations...


  • Edison, New Jersey, United States HMH HOSPITALS CORPORATION Full time

    At HMH Hospitals Corporation, we value our team members as the heart of our organization. We strive to provide exceptional care to our patients and support each other in our mission to transform healthcare and lead positive change. The Contact Center Representative will play a critical role in handling multi-channel requests in a fast-paced centralized...


  • Edison, New Jersey, United States Cycle Gear Full time

    Retail Sales RepresentativeCompany OverviewAt Cycle Gear, we pride ourselves on having a team of passionate and dedicated individuals who thrive in a vibrant and energetic environment. Our commitment to providing exceptional customer service is matched only by our enthusiasm for motorcycles and the riding community. We offer a range of premium products and...


  • Edison, New Jersey, United States Wurth USA, Inc. Full time

    About Wurth USA, Inc.We are a leading provider of business solutions to the automotive and trucking industry, with over 50 years of experience. Our company values integrity, loyalty, and enthusiasm, and we are committed to providing our customers with exceptional service and support.Job SummaryWe are seeking a highly motivated and dedicated Territory Sales...


  • Edison, New Jersey, United States Bath & Body Works Full time

    Retail Sales RepresentativeCompany OverviewBath & Body Works is a leading name in the fragrance retail industry, recognized for its vibrant and inclusive work environment. As a thriving $6.4 billion brand, we pride ourselves on our consistent growth and our commitment to delivering innovative products that inspire our customers.Position OverviewWe are...


  • Edison, New Jersey, United States Willis Towers Watson Full time

    About the RoleWe are seeking a highly skilled and customer-focused Seasonal Benefit Customer Service Representative to join our team at Willis Towers Watson. As a key member of our Benefits Administration team, you will play a critical role in delivering exceptional customer service to our clients' employees.Key ResponsibilitiesCustomer Service Expertise:...


  • Edison, New Jersey, United States Johnson Controls International Full time

    About Us:At Johnson Controls International, we are committed to innovation and excellence. Our team is dedicated to creating solutions that drive progress and sustainability in the HVAC industry. What We Offer:We provide a competitive starting salary, comprehensive training programs, and opportunities for professional growth. Our benefits include: Paid...


  • Edison, New Jersey, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a seamless customer experience. Your primary responsibilities will include:Providing exceptional customer service, ensuring that every customer leaves the store satisfied.Processing returns and refunds in a timely and efficient manner.Handling financial...


  • Edison, New Jersey, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Edison, New Jersey, United States Jodi Schoenlank - State Farm Agent Full time

    Job OverviewBenefits:Company eventsAttractive salary structureCareer advancement opportunitiesPaid leaveProfit-sharing optionsROLE SUMMARY:Jodi Schoenlank - State Farm Agent is on the lookout for a driven Producer who can identify prospects and effectively transform leads into enduring client relationships. As an Insurance Account Position - State Farm Agent...


  • Edison, New Jersey, United States Jodi Schoenlank - State Farm Agent Full time

    Job OverviewBenefits:Company eventsAttractive salary packageCareer advancement opportunitiesPaid leaveProfit-sharing optionsROLE SUMMARY:Jodi Schoenlank - State Farm Agent is on the lookout for a driven Producer who can identify opportunities and effectively convert leads into enduring client relationships. As an Insurance Account Position - State Farm Agent...