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Customer Service Representative

2 months ago

Edison, New Jersey, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide a high level of customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Transaction Processing: Process member purchases, including verifying, renewing, and upgrading membership products, scanning merchandise, and accepting various forms of payments.
  • Store Maintenance: Maintain the cleanliness and organization of the sales floor, including restocking shelves, facing merchandise, and ensuring a positive shopping experience for members.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide support, and maintain a positive and inclusive work environment.
Requirements
  • Basic Math Skills: Ability to perform basic math calculations, including handling cash, processing transactions, and maintaining accurate inventory counts.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with members, colleagues, and management.
  • Availability: Ability to work a variety of shifts, including weekends and holidays, with a regular and predictable attendance record.
What We Offer
  • Competitive Pay: Starting rate of $15.50 per hour, with opportunities for advancement and career growth.
  • Benefits: Eligibility for benefits, including medical, dental, and vision plans, as well as a 401(k) plan with company match.
  • Opportunities for Advancement: Opportunities to advance to leadership roles, including team lead and assistant manager positions.