HVAC Sales Representative

1 week ago

Cartersville, Georgia, United States Cregger Company Full time
Job Description:

The HVAC Counter Sales position at Cregger Company is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products.

Key Responsibilities:
  • Service customers at the counter by taking orders and entering them into the system accurately, giving priority to regular accounts.
  • Use electronic and published catalogs to provide product, pricing, and availability information to customers.
  • Follow company pricing and credit guidelines to ensure accurate transactions.
  • Quickly solve customer problems and retrieve orders from the warehouse accurately.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sales items as well as new products.
  • Promote and sell overages, damaged, and discontinued items.
  • Handle customer complaints and returns while showing a positive attitude.
  • Keep merchandising and counter areas clean and attractive.
  • Keep counter area inventory stocked, remove or add inventory items to stimulate impulse sales, and remove discontinued items from the sales floor.
  • Assist in scheduled physical inventory counts.
  • Drive sales activity through outbound sales calls as directed by management.
  • Participate in company-sponsored sales promotions.
  • Work with other departments to resolve customer service issues in a timely manner.
  • Accurately use order entry, computerized systems, and other technologies as required.
  • Perform other job duties as required by management.
Requirements:
  • Valid Driver's License
  • Prior HVAC experience
  • Ability to obtain a DOT Medical Card

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