Technical Support Engineer

2 weeks ago

Columbia, South Carolina, United States Integer Technologies Full time
Job Overview

Position: IT Support Specialist

Location: Columbia, SC


About Us

Integer Technologies is a pioneering research and product development firm established by a team of scientists and engineers dedicated to advancing technology and national security. Our focus is on conducting research and development for next-generation systems and technologies that serve the Department of Defense and various U.S. Government entities. We specialize in both hardware and software development, transforming innovative research into significant products for military and commercial use. Our primary research areas encompass power and energy systems, unmanned systems (particularly in maritime applications), digital engineering, and advanced manufacturing. As a startup, our mission is to translate scientific breakthroughs into dependable products that meet critical national security demands with agility.

Our unmanned systems initiatives include the development of essential technologies that enhance the reliability, intelligence, and endurance of unmanned systems. We are currently working on an advanced perception system capable of autonomously identifying objects on and beneath the water's surface, regardless of time or weather conditions, by integrating sensor data from multi-spectral cameras and radar through validated machine learning algorithms. This system is vital for enabling autonomous vessels to navigate safely without human oversight. Our power and energy systems focus on supporting the electrification of military platforms, starting with naval vessels, which includes hybrid and electric propulsion systems, autonomous controls, and integration with mission systems for rapid power system response. Additionally, our advanced manufacturing efforts aim to enhance the production efficiency and quality of high-temperature composite components utilized in military aerospace applications.

Employee Benefits

  • Comprehensive health coverage: Integer fully covers medical, prescription, vision, and dental insurance for employees and their dependents, significantly reducing annual healthcare costs.
  • Relocation assistance: Available for qualified candidates.
  • Competitive salaries: Base salaries that surpass local and national industry standards.
  • Performance bonuses: Year-end bonuses based on individual and company performance.
  • Retirement plan: 401(k) with immediate company matching.
  • Paid time off: Includes vacation, sick leave, and holidays.

Work Environment

  • Experience a startup culture backed by the stability of a well-established company.
  • Enjoy direct access to leadership and a focus on personal and professional development.
  • Thrive in a collaborative atmosphere where teamwork and mutual support are prioritized.
  • Benefit from a continuous supply of coffee.

Position Summary:

The IT Support Specialist role at Integer Technologies is a dynamic technical position that supports a team of engineers and technical experts in addressing complex national security challenges. Reporting to the Director of Information Technology, the specialist will act as a liaison between Integer employees and external technical resources. This role requires a diverse skill set, combining technical expertise with interpersonal skills to maintain, implement, configure, and upgrade the company's IT and networked assets.

Key Responsibilities:

  • Ensure the confidentiality, integrity, and availability of Integer Technologies' computer systems.
  • Deliver prompt, high-quality customer support to a skilled workforce and esteemed university partners.
  • Contribute to the development of best-practice IT procedures focused on compliance and security.
  • Administer a Microsoft 365 GCC High cloud environment, managing users and monitoring activities.
  • Assist in the development and deployment of solutions for both on-premises and cloud-based systems.
  • Configure and optimize Windows laptops, servers, and other devices.
  • Install new hardware and software, conducting performance and compatibility testing.
  • Monitor the network infrastructure daily for potential issues.
  • Safeguard the security and integrity of the network and VPN.
  • Coordinate maintenance activities with minimal disruption to operations.
  • Maintain IT-related manufacturing hardware, including touchscreens and embedded systems.
  • Obtain and maintain a secret clearance within one year of hire.

Qualifications:

  • U.S. Citizenship and eligibility for a U.S. Secret security clearance.
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Networking, or a related field, or equivalent experience (5+ years) with a minimum of 3 years in an IT Support or Systems role.
  • Experience with Microsoft SharePoint, Teams, and Microsoft 365 applications.
  • Understanding of cloud computing principles, Azure, VPNs, and networking.
  • Professional experience in Windows and/or Linux environments.
  • Strong written and verbal communication skills, capable of translating technical concepts for non-technical audiences.
  • Team-oriented with a service-focused mindset, dedicated to supporting research and engineering teams.
  • Highly responsive and self-accountable in a fast-paced environment.

Preferred Qualifications:

  • Relevant Microsoft or CompTIA certifications.
  • Experience with cloud service architectures, particularly Microsoft Azure in a GCC High environment.
  • Familiarity with advanced IT security procedures and tools.
  • Knowledge of networking concepts such as Split DNS, DHCP, NAT, VPN, and related technologies.
  • Experience in a DoD support environment or helpdesk setting.
  • Understanding of cybersecurity requirements and standards.
  • Experience with Dell hardware and data retention solutions.
  • Ability to develop written procedures for IT processes.

  • Technical Support Engineer

    7 days ago

    Columbia, South Carolina, United States Integer Technologies Full time

    Job OverviewPosition: IT Support SpecialistLocation: Columbia, SCCompany OverviewInteger Technologies is a pioneering research and product development firm established by experts in science and engineering, dedicated to advancing technology for national security. Our focus lies in conducting research and development on cutting-edge systems and technologies...

  • Technical Support Engineer

    2 weeks ago

    Columbia, South Carolina, United States Integer Technologies Full time

    Job OverviewPosition: IT Support SpecialistLocation: Columbia, SCAbout UsInteger Technologies is a pioneering research and product development firm established by a team of scientists and engineers dedicated to advancing technology and national security. Our focus is on research and development for next-generation systems and technologies tailored for the...

  • Technical Support Engineer

    4 weeks ago

    Columbia, South Carolina, United States Tenable, Inc. Full time

    Your Role:Join our Technical Support Team at Tenable where you'll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Your expertise will shine in complex, multi-layered customer...

  • Shift Engineer-

    3 months ago

    Columbia, South Carolina, United States Shift Engineer (Part Time) Full time

    Competitive Benefits:401k Plan and after 1 year up to 3% Match Complimentary Meal during your shift Pre-tax commuter benefits A clear career pathway - career advancement opportunitiesRelationship Hospitality. It's in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It's a calling. At Rosewood Hotel Group we work...

  • Technical Support Engineer for EV Infrastructure

    2 weeks ago

    Columbia, South Carolina, United States IONNA Full time

    Company OverviewIONNA LLC is a collaborative initiative established by leading automotive manufacturers, including BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, and Stellantis. Our mission is to create an extensive, high-performance electric vehicle (EV) charging network throughout North America, enhancing the convenience and attractiveness of...

  • L2 Technical Support Specialist

    2 weeks ago

    Columbia, South Carolina, United States Varonis Full time

    Position Title: Technical Support Engineer – L2Are you prepared to contribute to a dynamic organization that excels in the cybersecurity sector?Varonis is a premier company dedicated to a clear objective: safeguarding sensitive data.Our SaaS solutions assist businesses in addressing significant challenges today—data protection and management. As the...

  • L2 Technical Support Specialist

    2 weeks ago

    Columbia, South Carolina, United States Varonis Full time

    Job Title: Technical Support Engineer – L2Are you prepared to contribute to a dynamic organization that stands at the forefront of the cybersecurity sector?Varonis is a premier entity with a clear objective: safeguarding sensitive data.Our SaaS solutions assist businesses in addressing some of the most pressing issues today—data protection and...

  • L2 Technical Support Specialist

    2 weeks ago

    Columbia, South Carolina, United States Varonis Full time

    Job Title: Technical Support Engineer – L2Are you prepared to contribute to a dynamic organization that stands at the forefront of the cybersecurity sector?Varonis is a premier entity with a clear objective: safeguarding sensitive data.Our SaaS solutions assist enterprises in addressing some of the most pressing issues today—data protection and...

  • L2 Technical Support Specialist

    2 weeks ago

    Columbia, South Carolina, United States Varonis Full time

    Position Title: Technical Support Engineer – L2Are you prepared to contribute to a thriving organization that stands at the forefront of the cybersecurity sector?Varonis is a premier company dedicated to a clear mission: safeguarding sensitive data.Our Software as a Service (SaaS) solutions assist businesses in addressing some of the most pressing...

  • Technical Engineering Specialist

    2 weeks ago

    Columbia, South Carolina, United States UDR Consulting Inc Full time

    Position OverviewUDR Consulting Inc is looking for a qualified candidate for the Engineering Technical Specialist role to provide support for various engineering initiatives.Work LocationThe primary work will be conducted at designated client offices as required.Key ResponsibilitiesThis role encompasses a variety of duties, including:Offering programmatic...

  • Pipeline Engineering Specialist

    7 days ago

    Columbia, South Carolina, United States GTN Technical Staffing Full time

    Pipeline Project Engineer - Entry LevelThis position presents a significant opportunity for individuals to acquire hands-on experience within the gas sector and operational functions. It acts as a foundational platform for aspiring engineers aiming for future full-time roles within the organization.TVC: Traceable, Verifiable, and CompleteProficiency in MS...

  • Junior Pipeline Engineering Specialist

    7 days ago

    Columbia, South Carolina, United States GTN Technical Staffing Full time

    Entry Level Pipeline Project EngineerThis position presents a significant opportunity for individuals to acquire hands-on experience within the gas sector and its operational frameworks. It acts as a crucial developmental phase that may lead to future permanent engineering roles within GTN Technical Staffing.TVC: Traceable, Verifiable, and CompleteMS Office...

  • Junior Pipeline Engineering Specialist

    2 weeks ago

    Columbia, South Carolina, United States GTN Technical Staffing Full time

    Entry Level Pipeline Project EngineerThis position presents a significant opportunity for individuals to acquire practical experience within the gas sector and operational processes. It acts as a foundational stepping stone towards potential future full-time engineering roles within GTN Technical Staffing.TVC: Traceable, Verifiable, and CompleteMS Office...

  • Technical Support Associate

    4 days ago

    Columbia, South Carolina, United States Comtec Consultants Full time

    Job Summary:Comtec Consultants is seeking a highly skilled and experienced Project Support Specialist to join our team. As a Project Support Specialist, you will provide administrative support to project managers and teams, ensuring the smooth execution of projects from start to finish.Key Responsibilities:Provide administrative support to project managers...

  • Technical Support Specialist

    1 week ago

    Columbia, South Carolina, United States AMAROK Full time

    Job SummaryThe Technical Analyst provides AMAROK's Field Operations with technical support and monitors technical analysis to help prevent reoccurring product issues and/or downtime.This role also provides support for AMAROK's Installation, Customer Care, and Sales Department.Key ResponsibilitiesProvide technical support to internal and external customers...

  • Technical Support Specialist

    7 days ago

    Columbia, South Carolina, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OverviewPosition: Help Desk TechnicianThe Help Desk Technician plays a crucial role in providing technical assistance and support to users. This position involves responding to various forms of communication, including texts, emails, and phone calls, regarding technical challenges.Key Responsibilities:Address and resolve technical inquiries from...

  • Technical Support Specialist

    1 day ago

    Columbia, South Carolina, United States Crimson Solutions Full time

    About the RoleCrimson Solutions is seeking a highly skilled and passionate Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring they receive first-class service and tailored solutions to their needs.Key...

  • Technical Support Specialist

    2 weeks ago

    Columbia, South Carolina, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OverviewPosition: Help Desk TechnicianThe Help Desk Technician is responsible for addressing technical inquiries via various communication channels, including texts, emails, and phone calls. This role involves:Documenting and analyzing technical problems and customer interactions.Managing and updating help desk tickets to ensure timely...

  • Lead Process Optimization Engineer

    2 weeks ago

    Columbia, South Carolina, United States Technical Source Full time

    Technical Source is in search of a qualified Process Engineer to enhance the efficiency of personnel, machinery, and workflows within our client's operations. This role is structured as a contract-to-hire opportunity.Key ResponsibilitiesConduct comprehensive investigations into deviations and perform root cause analyses.Facilitate ongoing enhancements...

  • Experienced Process Engineering Specialist

    2 weeks ago

    Columbia, South Carolina, United States Technical Source Full time

    Position OverviewTechnical Source is in search of a skilled Process Engineer to enhance operational efficiency for our client’s manufacturing processes. This role is structured as a contract-to-hire opportunity.Key ResponsibilitiesConduct comprehensive investigations into deviations and perform root cause analysis.Facilitate ongoing enhancements utilizing...