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Seasonal Customer Service Representative

2 months ago

Nashville, Tennessee, United States Bass Pro Shops Full time
Job Summary:

The Bass Pro Shops & Cabela's CLUB Customer Service Outfitter is responsible for providing world-class customer service to our guests while presenting them with the benefits of becoming a CLUB Member. This role requires a strong commitment to customer satisfaction and a passion for delivering exceptional experiences.

Key Responsibilities:
  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrates products to customers and remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Provides full CLUB Member experience, including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Requirements:
  • High school diploma or equivalent experience.
  • 0 to 2 years of experience in a customer service environment.
Benefits:
  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
  • Dental, vision, and voluntary benefits.
  • 401k Retirement Savings.
  • Paid holidays and paid vacation.
  • Bass Pro Cares Fund.
Equal Opportunity Employer:
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.