Customer Service Representative
1 day ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at the Veterans Canteen Service. As a key member of our staff, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service to our patrons, responding to their needs and resolving any issues in a timely and professional manner.
- Process cash transactions, including handling cash, credit card payments, and coupons.
- Maintain a clean and organized store environment, including restocking shelves and ensuring that all merchandise is properly displayed.
- Assist with inventory control, including counting and reconciling inventory, and reporting any discrepancies to management.
- Participate in ongoing training and development to improve customer service skills and stay up-to-date on company policies and procedures.
Requirements:
- Minimum of 1 year of direct customer service experience.
- Proficient computer skills using Microsoft applications (Word, Excel, etc.).
- Experience with POS systems.
- Exceptional verbal and written communication skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
Benefits:
- Competitive hourly wage.
- Opportunities for advancement and professional growth.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
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