Customer Success Liaison
3 days ago
We are seeking a highly organized and detail-oriented Customer Success Associate to join our customer operations team at Insight Global. As a key liaison between our lab operations team and clients, you will play a critical role in ensuring seamless communication and issue resolution.
Key Responsibilities:
- Act as the primary point of contact for clients, providing timely and effective support via phone and email.
- Gather and provide data to clients from our lab, maintaining confidentiality and adhering to strict data protection protocols.
- Input donor information into our internal lab systems, ensuring accuracy and efficiency.
- Coordinate specimen pickup and drop-off schedules with clients, ensuring timely and secure transportation.
- Oversee the entry of patient donor data into national databases, ensuring compliance with regulatory requirements.
- Perform client onboarding for new clients, ensuring a smooth and efficient onboarding process.
Requirements:
- Experience in data entry, patient onboarding, and tracking/logging metrics in computer programs.
- Excellent customer service and correspondence skills, with the ability to communicate effectively with clients.
- Proficiency in Microsoft applications, Outlook, and other computer tracking programs.
- Ability to multitask and manage multiple projects simultaneously, with a focus on efficiency and productivity.
Nice to Have:
- Bachelor's degree in a relevant field, such as clinical, healthcare, or medical science.
About Insight Global:
We are a nationwide professional management company that leases, manages, and owns parking facilities. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a highly motivated and detail-oriented individual to join our team.
-
Customer Success Liaison
2 weeks ago
San Antonio, Texas, United States Insight Global Full timeCustomer Success AssociateWe are seeking a highly skilled and detail-oriented Customer Success Associate to join our team in San Antonio, TX. As a key member of our customer operations team, you will act as the liaison between our lab operations team and our clients, ensuring seamless communication and resolution of client issues.Key Responsibilities:Provide...
-
Customer Success Liaison
7 days ago
San Antonio, Texas, United States Insight Global Full timeCustomer Success AssociateAn exciting opportunity has arisen for a Customer Success Associate to join our team at Insight Global in San Antonio, TX. As a key member of our customer operations team, you will play a vital role in ensuring seamless interactions between our lab operations team and clients.Key Responsibilities:Act as the primary point of contact...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Fresh Success Marketing Group Full timeJob DescriptionWe are actively seeking highly motivated and goal-driven individuals who possess excellent communication skills and a strong work ethic to join our team as an AT&T Customer Service Representative at Fresh Success Marketing Group.We are a rapidly growing consulting firm that requires a self-motivated and results-driven AT&T Customer Service...
-
Customer Service Liaison
4 weeks ago
San Antonio, Texas, United States University Health System Full timePOSITION SUMMARY/RESPONSIBILITIES As a key member of the University Health System team, the Customer Service Liaison plays a vital role in resolving member services issues and providing exceptional support to our patients. This includes serving as a liaison to members and providers, ensuring compliance with HIPAA-related policies, and providing accurate...
-
AT&T Customer Service Representative
2 weeks ago
San Antonio, Texas, United States Fresh Success Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an AT&T Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complaints, and promoting AT&T products and services.Key ResponsibilitiesProvide timely and effective solutions to...
-
AT&T Customer Service Representative
6 days ago
San Antonio, Texas, United States Fresh Success Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as an AT&T Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting AT&T products and services.Key Responsibilities:Provide timely and effective...
-
Customer Service Liaison
4 weeks ago
San Antonio, Texas, United States University Health Full timeJob Summary: We are seeking a highly skilled Senior Member Service Representative to join our team at University Health. As a key member of our Member Services department, you will serve as a liaison to members and providers, resolving issues and providing information regarding our STAR Kids and STAR+PLUS programs.Responsibilities:Provide comprehensive...
-
Customer Success Manager
2 weeks ago
San Antonio, Texas, United States Full Circle Insights Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Full Circle Insights. As a Customer Success Manager, you will be responsible for driving customer adoption, retention, and growth through proactive outreach, relationship-building, and strategic planning.You will work closely with our clients to understand their unique...
-
Customer Service Liaison
2 weeks ago
San Antonio, Texas, United States University Health System Full timeJob Summary As a Member Service Representative with University Health System, you will serve as a liaison to members and providers in resolving member services issues. You will provide information to Community First Health Plan members by phone, ensuring compliance with HIPAA-related policies in all aspects of operations within Member...
-
Customer Success Manager
3 weeks ago
San Antonio, Texas, United States Full Circle Insights Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Full Circle Insights. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth through proactive outreach, strategic planning, and exceptional customer service.As a Customer Success Manager, you will...
-
Customer Success Manager
2 weeks ago
San Antonio, Texas, United States Full Circle Insights Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Full Circle Insights. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth through proactive outreach, strategic planning, and exceptional customer service.As a Customer Success Manager, you will...
-
Customer Success Manager
1 week ago
San Antonio, Texas, United States Pro-Vigil Surveillance Services Full timeCustomer Success ManagerPro-Vigil Surveillance Services is seeking a highly motivated and results-driven Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and driving business growth.Key Responsibilities:Develop and execute...
-
Customer Success Representative
2 weeks ago
San Antonio, Texas, United States Pro-Vigil Inc Full timeCustomer Success AssociatePro-Vigil, Inc. is a leading provider of remote surveillance services with a nationwide client base. Our company's mission is to prevent crime and provide exceptional customer service.Job OverviewThe Customer Success Associate will be responsible for handling customer inquiries, comments, and complaints regarding Pro-Vigil products...
-
Customer Success Manager
1 week ago
San Antonio, Texas, United States Centage Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Centage. As a key member of our organization, you will be responsible for driving customer loyalty and growth through building long-term relationships and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute account plans to drive...
-
Customer Success Manager
6 days ago
San Antonio, Texas, United States Pro-Vigil Surveillance Services Full timeCustomer Success ManagerPro-Vigil Surveillance Services is seeking a highly motivated and results-driven Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and retention.Key Responsibilities:Provide proactive and...
-
Service Advisor
4 weeks ago
San Antonio, Texas, United States Steele CDJR North Star LLC Full timeJob DescriptionSteele CDJR North Star LLC is seeking a skilled Service Advisor to act as a liaison between our customers and our Service Technicians.The Service Advisor will be responsible for greeting customers, listening to their needs, and scheduling appointments as necessary. They will also be responsible for setting up loaner cars and verifying...
-
Customer Success Manager
2 weeks ago
San Antonio, Texas, United States Pro-Vigil, Inc Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Pro-Vigil, Inc. This role will be responsible for providing exceptional customer service, supporting our Outside Sales Team, and ensuring the success of our customers.Key ResponsibilitiesCustomer ServiceProvide timely and effective support to customers, addressing their...
-
Customer Success Manager
6 days ago
San Antonio, Texas, United States Full Circle Insights Full timeJob Title: Customer Success ManagerAt Full Circle Insights, we're on a mission to empower businesses to make data-driven decisions. As a Customer Success Manager, you'll play a critical role in ensuring our clients achieve their goals and maximize the value of our solutions.Key Responsibilities:Proactively understand client needs and goals, and develop...
-
Customer Service Liaison
2 weeks ago
San Antonio, Texas, United States CEMEX S.A.B. de C.V. Full timeJob SummaryThe Customer Service Representative plays a critical role in ensuring customer satisfaction by providing exceptional service and support.Key Responsibilities:Process customer orders via centralized call centerHandle credit card charges and resolve any associated issuesNegotiate delivery times with customers to meet their needsProvide timely and...
-
Customer Success Manager
3 weeks ago
San Antonio, Texas, United States Eltropy Full timeAbout the RoleWe are seeking a seasoned Customer Success Manager to join our team at Eltropy. As a key member of our organization, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value from our solution.Key ResponsibilitiesCultivating Customer ValueDevelop and execute strategies to ensure C-level executives...