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Patient Access Representative

2 months ago


Springfield, Illinois, United States PeaceHealth Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at PeaceHealth Sacred Heart Medical Center at Riverbend in Springfield, Oregon. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our emergency department by coordinating patient access and registration processes.

Key Responsibilities
  • Pre-register and register patients with accurate demographic and financial data
  • Collect patient balances, co-payments, and other payment types
  • Verify coverage and ensure all insurance requirements are met
  • Obtain prior authorization and referrals as necessary
  • Respond to customer inquiries and provide excellent customer service
  • Assist with departmental coverage and manage daily appointment schedules
  • Transport patients as needed
Requirements
  • Minimum of 1 year of medical office or related customer service experience
  • Excellent time management and conflict resolution skills
  • Good customer service and interpersonal skills
  • Experience with Microsoft Office applications a plus
What We Offer

As a Patient Access Representative at PeaceHealth, you will enjoy a competitive salary range of $21.42 - $28.85, as well as a comprehensive benefits package, including a 403b retirement plan, wellness benefits, and an expanded EAP and mental health program. We are an EEO affirmative action employer and welcome applications from diverse candidates.

Please attach a current resume with your application for full consideration. We look forward to hearing from you