Patient Access Team Lead
4 days ago
Unlock Your Potential in a Dynamic Healthcare Environment
CoxHealth is seeking a highly skilled and motivated Patient Access Team Lead to join our team. As a key support resource, you will provide extensive knowledge of duties and job functions for the Patient Access Services team, serving as a vital link between staff and management.
Key Responsibilities:
- Provide expert guidance and support to staff members, addressing workflow and system function inquiries, troubleshooting issues, and reporting concerns to supervisors and relevant teams.
- Coordinate and facilitate training for new team members, working closely with supervisors and other team leaders to ensure a seamless onboarding process.
- Assist in team member assignments, re-assignment of work duties, and carry out other duties as assigned by management.
- Act as a backup to supervisors, covering duties in their absence and collaborating with peer supervisors and managers to ensure continuity.
Requirements:
- High school diploma or equivalent.
- At least 6 months of experience in patient access team roles, with a proven track record of assisting others, knowledge of current procedures, and demonstrated skill in teaching and mentoring.
- Preferred: CHAA or CRCR certification.
What We Offer:
- A best-in-class work environment, recognized as one of America's Greatest Workplaces 2023 by Newsweek and a Best Employer for New Grads 2023 by Forbes.
- A robust, fully customizable benefits package, including medical, vision, dental, and more.
- No-cost eCare visits and employer-provided mental health services for employees and eligible family members.
- Tuition discounts and reimbursement for continuing education, as well as CoxHealth Fitness Center and Child Care discounts.
Join a Team That Cares:
CoxHealth is committed to providing exceptional patient care and a supportive work environment. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
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