Clinical Float Pool Representative

3 weeks ago


Springfield, Illinois, United States PeaceHealth Full time
Job Title: Patient Access Representative - Clinical Float Pool

PeaceHealth is seeking a highly skilled and detail-oriented Patient Access Representative to join our team in a Per Diem/Relief, Variable position. As a key member of our healthcare team, you will play a critical role in ensuring seamless patient access and flow.

Key Responsibilities:
  • Pre-register and register patients with accurate demographic and financial data
  • Collect patient balances, co-payments, and other payment types
  • Verify coverage and ensure all insurance requirements are met
  • Respond to customer inquiries and manage daily appointment schedules
  • Transport patients as needed and perform clinical abstraction process duties
  • Chart management, including chart creation, copying, and discharging
Requirements:
  • Minimum 1 year of medical office or related customer service experience
  • Preferred: Experience with Microsoft Office applications, including Word, Excel, and Outlook
  • Strong background in customer service and conflict management
  • Excellent time management skills and ability to meet deadlines
What We Offer:

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions, wellness benefits, discount program, and expanded EAP and mental health program.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.


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