Patient Access Coordinator
2 days ago
The Patient Access Specialist – Telecom is a vital member of our team, responsible for ensuring seamless communication between patients, providers, and staff. This role requires exceptional customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Answer incoming calls and route them to the appropriate department with efficiency and accuracy.
- Demonstrate a thorough knowledge of the organization, including department locations, satellite locations, and hours of operation.
- Perform overhead paging and maintain open communication between personnel and departments during emergency situations.
- Provide 24-hour answering service to clinic providers, administration, IT, facilities management, and other departments and offices.
- Perform research for management and TeleNurse Intake duties as needed.
- Route emergency calls to the office nurse/TeleNurse in accordance with emergency procedures.
- Adhere to patient service standards and maintain a positive attitude and professional behavior.
- Responsible for continuing education and adhering to appropriate workflow processes.
- Report any workflow problems or complaints to the Manager.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
- Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
- High School graduate or GED required.
- Minimum of one (1) year of medical office and/or phone experience preferred.
- Proficient and accurate typing skills required.
- Knowledge of medical terminology is preferred.
- Deductive reasoning and ability to work under pressure with accuracy.
- Excellent attendance in previous work environment.
- Demonstrates intermediate computer skills and knowledge of computer software programs.
- Effective verbal, written, and interpersonal communication skills.
Office type environment requiring extended periods of sitting.
PHI/Privacy LevelHIPAA1
-
Patient Access Coordinator
4 weeks ago
Springfield, Illinois, United States Medix Full timeJob Title: Patient Access RepresentativeWe are seeking a detail-oriented and organized Patient Access Representative to join our team at Medix. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Work closely with patients and families to...
-
Patient Access Coordinator
3 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Springfield Clinic. As a Patient Access Specialist, you will play a critical role in ensuring the smooth referral process for our patients, working closely with our clinical teams to provide timely and efficient access to specialty care.Key...
-
Patient Access Coordinator
4 weeks ago
Springfield, Illinois, United States Memorial Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist I to join our team at Memorial Health System.The successful candidate will be responsible for providing exceptional patient access services, ensuring accurate and timely registration of patient information, and maintaining the highest level of confidentiality and...
-
Patient Access Coordinator
1 week ago
Springfield, Illinois, United States Medix Full timeJob Title: Patient Access RepresentativeLocation: Springfield, MissouriJob Type: Full-time or Part-timeCompensation: $15/hour + weekly pay + benefitsAbout the Role:This is an exciting opportunity to work with a large healthcare organization as a Patient Access Representative. The ideal candidate will have excellent communication skills, a compassionate...
-
Patient Access Coordinator
4 weeks ago
Springfield, Illinois, United States Medix Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Medix. As a Patient Access Representative, you will serve as the first point of contact for patients seeking services at our facility.Key Responsibilities:Facilitate the patient's entrance into the facility, ensuring a smooth and efficient process.Complete patient...
-
Patient Access Coordinator
3 weeks ago
Springfield, Illinois, United States Medix Full timeJob Title: Patient Access RepresentativeLocation: Springfield, Missouri 65804Schedule Options:Full-timePart-timeDay shiftsOvernight shiftsCompensation: $15/hour + weekly pay + benefitsOverview: We are seeking a Patient Access Representative to join our team at Medix. This role involves assisting patients with scheduling appointments, verifying insurance...
-
Patient Access Coordinator
3 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryUnder general supervision, the Patient Access Specialist will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Springfield Clinic patients. Working primarily in an office setting, the Patient Access Specialist will partner with the Springfield Clinic clinical teams to provide a...
-
Patient Access Coordinator
5 days ago
Springfield, Illinois, United States Mercy Full timeOverviewMercy is a healing ministry that brings compassionate care and exceptional service to our patients. Our mission is to provide a supportive community that empowers our co-workers to deliver outstanding care.Job SummaryThe Patient Access Representative is a critical role that requires exceptional customer service skills, attention to detail, and...
-
Patient Access Coordinator
2 days ago
Springfield, Illinois, United States Mercy Full timeOverview:We're a healthcare organization that's dedicated to providing compassionate care to our patients. Our mission is to deliver exceptional service and care that meets the unique needs of each individual.The Role:The Patient Access Representative is the first point of contact for our patients and must represent our organization with the highest standard...
-
Patient Access Coordinator
4 weeks ago
Springfield, Illinois, United States Mercy Full timeOverviewMercy is a healing ministry that brings compassionate care and exceptional service to our patients. We're looking for a Patient Access Representative to join our team, who will be the first point of contact for our patients and represent Mercy with the highest standard of customer service, compassion, and perform all duties in a manner consistent...
-
Patient Access Coordinator
5 days ago
Springfield, Illinois, United States Mercy Full timeOverviewMercy is a healing ministry that brings compassionate care and exceptional service to our patients. We believe in careers that match the unique gifts of unique individuals, and we're committed to delivering excellent care that's just part of our commitment.Job SummaryThe Patient Access Representative is often the first point of contact for our...
-
Healthcare Access Coordinator
1 week ago
Springfield, Illinois, United States Mercy Full timeJob SummaryWe're seeking a highly skilled and compassionate Healthcare Access Coordinator to join our team at Mercy. As a key member of our patient access team, you will play a vital role in ensuring seamless and efficient patient registration, scheduling, and benefit verification processes.Key ResponsibilitiesFacilitate patient registration, scheduling, and...
-
Patient Access Team Lead
4 days ago
Springfield, Illinois, United States CoxHealth Full timeUnlock Your Potential in a Dynamic Healthcare EnvironmentCoxHealth is seeking a highly skilled and motivated Patient Access Team Lead to join our team. As a key support resource, you will provide extensive knowledge of duties and job functions for the Patient Access Services team, serving as a vital link between staff and management.Key...
-
Patient Access Representative
4 weeks ago
Springfield, Illinois, United States PeaceHealth Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at PeaceHealth Sacred Heart Medical Center at Riverbend in Springfield, Oregon. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our emergency department by coordinating patient access and registration processes.Key...
-
Patient Access Representative
3 weeks ago
Springfield, Illinois, United States Children's Mercy Kansas City Full timeJob SummaryThis position provides high-quality support services for registration and related tasks within the revenue cycle. The data collection processes performed by this role have a direct impact on departments such as Health Information Management, Patient Financial Services, Customer Service, Patient Access, and Retail.Key ResponsibilitiesProvide...
-
Patient Medication Coordinator
5 days ago
Springfield, Illinois, United States CoxHealth Full timeJob Title: Patient Medication CoordThe Patient Medication Coordinator plays a vital role in ensuring patients receive the medication therapy they need. This position requires strong communication and collaboration skills to work closely with medical, nursing, and pharmacy staff.Key Responsibilities:Assist patients in accessing medication therapyCollaborate...
-
Patient Medication Coordinator
19 hours ago
Springfield, Illinois, United States CoxHealth Full timeAbout the RoleCoxHealth is seeking a skilled Medication Access Specialist to join our team. As a key member of our healthcare team, you will work closely with medical, nursing, and pharmacy staff to secure access to medication therapy for patients.ResponsibilitiesMedical and pharmacy benefit troubleshootingAssisting patients applying for grant and/or copay...
-
Patient Access Director
4 days ago
Springfield, Illinois, United States CoxHealth Full timeAbout the RoleCoxHealth is seeking a skilled Patient Access Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for leading and managing the Admissions department, ensuring seamless patient access and registration processes.Key ResponsibilitiesLeadership and CommunicationProvide strong leadership and...
-
Patient Access Team Lead
2 weeks ago
Springfield, Illinois, United States CoxHealth Full timeAbout the RoleCoxHealth is seeking a highly skilled Patient Access Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for leading and managing the patient access function, ensuring seamless and efficient patient flow throughout the hospital.Key ResponsibilitiesLeadership and Team ManagementProvide guidance...
-
Patient Medication Coordinator
4 days ago
Springfield, Illinois, United States CoxHealth Full timeAbout CoxHealthCoxHealth is a leading Magnet designated healthcare system serving 25 counties in Missouri. We are consistently nominated as a best place to work and have received numerous recognitions for our commitment to excellence.Job SummaryThe Patient Medication Coordinator plays a critical role in securing access to medication therapy for patients....