Patient Access Coordinator

4 weeks ago


Springfield, Illinois, United States Mercy Full time

Overview:

We're a healthcare organization that's dedicated to providing compassionate care to our patients. Our mission is to deliver exceptional service and care that meets the unique needs of each individual.

The Role:

The Patient Access Representative is the first point of contact for our patients and must represent our organization with the highest standard of customer service, compassion, and professionalism. This role is responsible for facilitating the patient's entrance into our facilities, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities:

  • Ensure accurate patient data is obtained and populated into the patient record
  • Communicate effectively with patients, physicians, and hospital staff
  • Work under stress, meet deadlines, and perform daily assignments with high accuracy
  • Maintain knowledge and competence with insurance carriers, Medicare guidelines, and federal, state, and accreditation agencies

Requirements:

  • 1-3 years of clerical experience preferred
  • Experience with medical terminology and insurance plans preferred
  • High School diploma required, some college helpful
  • Excellent communication and organizational skills

We Offer Great Benefits:

At Mercy, we offer a comprehensive benefits package, including day-one health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds.

What Makes You a Good Fit for Mercy?

We're looking for individuals who share our commitment to compassionate care and exceptional service. If you're a team player with a positive outlook and strong sense of advocacy, we encourage you to apply.



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