Box Office Assistant Supervisor
5 days ago
Job Summary:
The College of DuPage is seeking a highly skilled and detail-oriented Box Office Assistant Supervisor to join our team. As a key member of our Box Office staff, you will be responsible for ensuring the smooth operation of our ticketing system, managing walk-up ticket sales, and providing exceptional customer service to our patrons.
Key Responsibilities:
- Manage and reconcile daily ticket sales, including cash and credit transactions
- Train and supervise Box Office staff to ensure excellent customer service
- Collaborate with the Business Manager and Finance Office to balance box office transactions with College accounting system
- Prepare and deliver cash and credit deposits to the Business Office
- Assist with marketing and promoting events to maximize ticket sales
Requirements:
- High school graduate required; some post-secondary education preferred
- Minimum one year part-time work experience in a customer service environment
- Proficient in Excel, Word, and data entry
- Excellent customer service background and communication skills
- Cash and credit card handling experience preferred
Working Conditions:
This position requires a background check and variable hours, including evenings and weekends. College of DuPage offers a competitive starting pay and a generous benefits package, including paid time off, tuition discounts, and retirement benefits.
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