Box Office Assistant Supervisor

5 days ago


Glen Ellyn, Illinois, United States College of DuPage Full time

Job Summary:

The College of DuPage is seeking a highly skilled and detail-oriented Box Office Assistant Supervisor to join our team. As a key member of our Box Office staff, you will be responsible for ensuring the smooth operation of our ticketing system, managing walk-up ticket sales, and providing exceptional customer service to our patrons.

Key Responsibilities:

  • Manage and reconcile daily ticket sales, including cash and credit transactions
  • Train and supervise Box Office staff to ensure excellent customer service
  • Collaborate with the Business Manager and Finance Office to balance box office transactions with College accounting system
  • Prepare and deliver cash and credit deposits to the Business Office
  • Assist with marketing and promoting events to maximize ticket sales

Requirements:

  • High school graduate required; some post-secondary education preferred
  • Minimum one year part-time work experience in a customer service environment
  • Proficient in Excel, Word, and data entry
  • Excellent customer service background and communication skills
  • Cash and credit card handling experience preferred

Working Conditions:

This position requires a background check and variable hours, including evenings and weekends. College of DuPage offers a competitive starting pay and a generous benefits package, including paid time off, tuition discounts, and retirement benefits.



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