General Manager
4 days ago
We are seeking a highly experienced and skilled General Manager to lead the main floor of Casa Neos, a unique modern agora located on the Miami River. As a key member of the Riviera Dining Group Inc team, you will be responsible for overseeing the day-to-day operations of this 30,000 square foot venue, which encompasses 4 different settings, including an MM member-only beach club, a member's club, and an open air modern Mediterranean restaurant.
Key Responsibilities- Operational Excellence: Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team.
- Leadership and Training: Manage and train multiple Assistant General Managers and Captains.
- Safety and Security: Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met.
- Financial Management: Control Profit & Loss (i.e., Budget attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Team Management: Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train.
- Maintenance and Quality: Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard.
- Customer Satisfaction: Ensure food quality and 100% customer satisfaction.
- Marketing and Events: Ensure complete and timely execution of corporate & marketing programs.
- Employee Safety and Well-being: Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.
- Additional Responsibilities: Operate the MM pool club, open air restaurant, and boat dock, which involves catering opportunities.
- A minimum of 5-8 years previous experience as a GM or AGM in a fine dining/luxury, high volume, recognized dining, and cocktail bar/lounge venue setting.
- Bachelor's degree in business administration, or related field of study or any equivalent combination of education and/or experience is required.
- Previous hotel, dock operations, and catering experience is desirable.
- Must be detail-oriented and possess effective communication and written skills.
- State complaint food handling certificate.
- Ability to multi-task.
- Must be a team player.
- Self-motivated and performance-driven.
- Punctuality and regular and reliable attendance.
- Effective communication, written, and interpersonal skills.
- Time management skills.
- Maintain confidentiality of company information and recipe data.
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General Manager
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