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Assistant General Manager at Smoothie King

2 months ago

Miami, Florida, United States Midwest Brands Full time

SMOOTHIE KING ASSISTANT GENERAL MANAGER

The Assistant General Manager at Smoothie King plays a crucial role in driving our success by assisting the General Manager in leading a dedicated team to deliver an outstanding customer experience while adhering to brand standards. This position involves active participation in all facets of store operations, ensuring a positive environment for both team members and guests.

KEY RESPONSIBILITIES:

  • Guide and nurture team members through effective communication, recognition, and constructive feedback.
  • Foster an exceptional guest experience by motivating the team to surpass expectations.
  • Ensure the delivery of high-quality products while adhering to company food safety protocols.
  • Analyze sales performance and share strategies to optimize key performance indicators (KPIs) for achieving daily objectives.
  • Support the General Manager in community marketing efforts to enhance brand visibility and awareness.
  • Maintain a safe and well-organized store environment for both team members and guests, utilizing company tools and checklists.
  • Communicate positively and calmly with team members and guests, addressing challenges and fostering a resolution-oriented atmosphere.
  • Implement company initiatives while inspiring the team to meet operational standards set by Smoothie King.
  • Oversee cash handling procedures, ensuring compliance with company policies.
  • Drive profitability while cultivating a fun and welcoming atmosphere.

BENEFITS OF WORKING AT SMOOTHIE KING:

At Smoothie King, we believe that a job is more than just a paycheck; it is a pathway to a successful career in the business world. Here are some of the advantages of being part of our team:

  • Flexible Scheduling: We understand the importance of balancing work with personal commitments and strive to accommodate your schedule.
  • Career Development: We invest in our employees at all levels, providing essential business skills and prioritizing internal promotions as we grow.
  • Competitive Compensation: Alongside a competitive salary, we offer a supportive environment where you can develop valuable skills and earn incentives for top performance.
  • A Positive Work Environment: Our leaders value team members as integral parts of our Smoothie King family, allowing you to take pride in serving healthy, delicious products.

QUALIFICATIONS:

  • Strong commitment to delivering an exceptional customer experience.
  • Minimum of 2 years of guest service experience in a restaurant or retail setting.
  • At least 1 year of supervisory or leadership experience.
  • Availability for a flexible work schedule, including 40 hours per week, with some evenings, weekends, and holidays.
  • Must be at least 18 years old and authorized to work in the United States.
  • Willingness to undergo a background check.
  • Physical ability to lift up to 50 pounds and stand for extended periods.
  • Capability to navigate a walk-in refrigerator or freezer with varying temperatures.
  • Proactive problem-solving skills and a high level of professionalism with excellent communication abilities.

COMPENSATION: Starting hourly rate of $18.00.

EMPLOYEE BENEFITS:

  • Health, Dental, Vision, and Life insurance options.
  • Corporate membership benefits.
  • Employee discounts, including at partner brands.
  • Paid Time Off, accruing according to the schedule outlined in the employee handbook, available after a designated period.

Midwest Brands, which includes Smoothie King, is dedicated to promoting a healthy lifestyle by providing top-quality products and facilities. We aim to be the best employer for our team members, empowering them to deliver world-class guest service consistently.