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Assistant General Manager at Smoothie King

2 months ago

Miami, Florida, United States Midwest Brands Full time

ASSISTANT GENERAL MANAGER - SMOOTHIE KING

The Assistant General Manager at Smoothie King plays a crucial role in our mission to deliver exceptional customer experiences while supporting the General Manager in overseeing daily operations. This position is designed for individuals who are committed to excellence and eager to foster a positive work environment.

KEY RESPONSIBILITIES:

  • Support the General Manager in leading the team to ensure a superior guest experience and adherence to brand standards.
  • Engage with team members to provide guidance, recognition, and constructive feedback.
  • Ensure the delivery of high-quality products while complying with food safety regulations.
  • Analyze sales performance and implement strategies to achieve key performance indicators (KPIs).
  • Assist in community marketing efforts to enhance brand visibility and engagement.
  • Maintain a safe and well-organized store environment for both team members and guests.
  • Communicate effectively with team members and guests, addressing challenges calmly and professionally.
  • Implement company initiatives and inspire the team to meet operational benchmarks.
  • Oversee cash handling procedures in accordance with company policies.
  • Drive profitability while fostering a welcoming and enjoyable atmosphere.

BENEFITS OF WORKING AT SMOOTHIE KING:

  • Flexible Scheduling: We understand the importance of work-life balance and strive to accommodate your schedule.
  • Career Development: We prioritize the growth of our employees, offering training and opportunities for advancement.
  • Competitive Compensation: In addition to a competitive hourly wage, we provide incentives for outstanding performance.
  • Positive Work Environment: Our team members are valued contributors to our success, and we take pride in serving our community.

QUALIFICATIONS:

  • Strong commitment to delivering exceptional customer service.
  • Minimum of 2 years of guest service experience in a retail or restaurant setting.
  • At least 1 year of supervisory or leadership experience.
  • Availability for a flexible work schedule, including evenings, weekends, and holidays.
  • Must be at least 18 years old and authorized to work in the United States.
  • Willingness to undergo a background check.
  • Physical ability to lift up to 50 pounds and stand for extended periods.
  • Ability to work in various temperature environments, including walk-in refrigerators and freezers.
  • Strong problem-solving skills and initiative.
  • Excellent communication and professionalism.

COMPENSATION: Starting pay at $18.00 per hour.

ADDITIONAL BENEFITS:

  • Health, Dental, Vision, and Life insurance options.
  • Corporate membership discounts.
  • Employee discounts at partner brands.
  • Paid Time Off, accruing based on the schedule outlined in the employee handbook.

Midwest Brands, which includes a diverse portfolio of health-focused businesses, is dedicated to promoting a healthy lifestyle through our products and services. We aim to create a supportive environment for our team members, empowering them to deliver world-class service.