AV Systems Integration Engineer

1 week ago

Houston, Texas, United States Inizio Partners Full time

Position Overview:

The AV Systems Integration Engineer plays a crucial role within our global engineering division, providing a dynamic work environment that includes both remote and onsite responsibilities. This position involves collaborating with various client sites to utilize engineering expertise in the commissioning and integration of video conferencing and audio-visual systems, along with conducting preventative maintenance, diagnostics, and repairs.

Key Responsibilities:

  • Collaborate with the Operations team, project managers, and programmers to deliver fully functional integrated audio-visual systems.
  • Engage with assigned project managers and client representatives throughout the commissioning process.
  • Review project CAD documentation for accuracy and communicate any discrepancies to the project manager.
  • Support project managers with regular reporting and manage client-requested changes to project scope.
  • Assist installation technicians and clients with field inquiries and clarifications.
  • Configure UC platforms and manage AV over IP/fiber, including network switch configurations for all AV devices.
  • Troubleshoot Microsoft Teams and UC solutions, build AV racks, and design bespoke systems adhering to client standards.
  • Communicate effectively with onsite and remote IT teams to address networking and patching challenges.
  • Collaborate with programmers for in-room control and audio DSP program setup and testing.
  • Set up device EDID and test video transmission over IP/Fiber/HDbT networks.
  • Conduct field testing and resolve issues related to AV control programs and hardware configurations.
  • Complete commissioning QA checklists and escalate any installation or design issues as necessary.
  • Manage and archive the final control program and audio DSP code on the project server.
  • Provide training on AV and UC systems to clients.
  • Potential Audio-Visual Solutions Include:
  • Video systems: Microsoft Teams, Zoom, Cisco/Webex, Poly, Google.
  • UC cloud services: Poly RealConnect, Pexip, BlueJeans, Webex, Starleaf.
  • Control Systems: Crestron, AMX, Extron, QSC.
  • Audio DSP: QSC, Biamp, ClearOne.
  • Video distribution systems: Crestron DM/NVX, Extron DTP, Kramer HDbT, Aurora HDbT/Fiber.
  • Wireless presentation systems: Crestron, Barco, Mersive, Extron, Kramer.
  • Digital signage systems: Brightsign, Evertz, VBrick, Barco, Planar, Samsung, LG.
  • Remote monitoring: Crestron Fusion, AMX RMS, Cyviz.
  • Video wall solutions: Samsung, Planar, Barco.
Qualifications:
  • Preferred General CTS certification.
  • Demonstrated understanding of systems integration techniques.
  • Proficient in programming audio DSP units and managing Crestron, Extron, and AMX code.
  • Ability to create customer training materials and user guides as needed.
  • Experience in installing audio-visual, unified communications, and related systems is strongly preferred.
Competencies:
  • Ability to work independently and collaboratively under pressure and tight deadlines.
  • Technical capability, professionalism, self-motivation, and attention to detail are essential.
  • Excellent communication and organizational skills with the ability to prioritize tasks effectively.
  • Innovative mindset with problem-solving abilities.
  • Flexibility in working hours and willingness to travel is crucial.
  • High level of professionalism and customer service orientation.
  • This role offers opportunities for ongoing training and development in the latest AV technologies.
  • Supervisory Responsibilities: Oversee L1 and L2 Technicians and assume Team Lead responsibilities.
  • Work Environment: Varies based on client requirements.
  • Physical Demands: Must be physically fit and able to lift equipment as required.
  • Position Type: Full-time, 40 hours per week.
  • Travel Requirements: Flexibility and ability to travel are essential.
Education and Experience:
  • Minimum of 4 years of experience in a similar role.
  • Technical knowledge and proven installation experience with VC and AV solutions.
  • Supervisory or Team Lead experience is advantageous.
  • Preferred qualifications in digital media signage applications and relevant certifications.
Additional Requirements:
  • Full clean driving license.
  • US Passport/Work Authorization/Clean Background Check.

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