Facility Operations Manager

3 weeks ago


San Diego, California, United States The Providencia Group Full time
About the Role:

The Facility Site Lead provides oversight of daily operations to guests within a processing facility. This role requires expertise in operations leadership, excellent communication skills, and fluency in both English and Spanish. The ideal candidate will be comfortable working in a fast-paced, diverse environment and maintaining a respectful relationship with guests while providing a high level of responsiveness and social awareness.

Key Responsibilities:

Manage the daily operation and oversight of the facility and all related activities, including functional departments such as Janitorial Services, Logistics, Medical Services, Security, or subcontractors.
Serve as the primary liaison with the Program Manager, Deputy Program Manager, and client as needed.
Responsible for the daily completion of the facility ICS 209 report.
Ensure a safe and secure environment.
Plan and provide training and supervision of staff through meetings and individual sessions, or as needed based on performance.
Responsible for ensuring contract performance metrics are captured and conduct periodic audits.
Monitor and maintain high standards of safety in the facility, evidenced by incident reports, investigation reports, and compliance with all safety protocols.
Ensure completion/submission of all required reports as scheduled.
Identify systems and operational challenges and make recommendations for improved process flows.
Routinely check in with staff in all functional areas to ensure they have the tools and resources needed to successfully do their job.
Ensure staff levels are in line with contract requirements and track weekly labor hours.

Requirements:

High school diploma
2 years of experience managing personnel
2 years of experience working with migrant populations within emergency response/humanitarian environments
Bilingual in Spanish & English
Strong computer skills in MS Office, including Excel, Word, Teams
Ability to type 45 wpm
Work Environment: This role is onsite in the San Diego area at a Migrant Processing Day Center. Tasks/assignments are dynamic and will change based on needs and resource availability, meaning this role is expected to provide additional administrative support, including the completion of data entry and other duties, as needed.
Work Schedule: This is a full-time position that typically requires shifts during operating hours. Shifts are dependent on the position and needs of the operation. Personnel supporting this operation will be provided with a set schedule. Hours may vary depending on needs and may at times include travel, evenings, or weekends to meet specific project requirements.
Condition of employment: Complete a rigorous culture and competency testing process, Complete a Drug Test, Must be at least 21 years of age, A valid US Driver's license, Ability to obtain a Public Trust Clearance Tier 2, Must be a U.S Citizen or Permanent Resident, Residency requirement - 3 consecutive years in the last 5 years.
Security Clearance Requirements: Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
Physical Demands: To perform the essential functions of the job, qualified candidates must be able to perform the following: reaching, grasping, hearing/listening, seeing/observing, mobility to sit for extended periods of time, carry, load and unload luggage up to 50lbs. Ability to stand and walk for extended periods. Required to push/pull objects occasionally/frequently. May be required to work in various environmental conditions, including exposure to heat/cold/noise. Position does require the ability to read written documentation from a computer screen throughout the workday.
Pay: $83,200 per year

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