Facilities Operations Specialist

4 weeks ago

San Diego, California, United States The Bay Club Full time
Job Summary

This role is responsible for ensuring the smooth operation of the Club's facilities, providing exceptional customer service, and maintaining a safe and clean environment for members and guests.

Key Responsibilities
  • Learn and apply the company's standard operating procedures to maintain high-quality service standards.
  • Perform preventive maintenance tasks, including pool maintenance, plumbing, electrical work, and painting, to ensure the Club's facilities are well-maintained.
  • Restock supplies, replenish inventory, and maintain a clean and organized workspace.
  • Provide exceptional customer service, greeting members and guests, and anticipating their needs.
  • Stay organized, prioritize tasks, and manage time effectively to meet deadlines and ensure seamless operations.
  • Participate in events, programs, meetings, and training to stay informed and up-to-date on company policies and procedures.
  • Represent the Club in a professional manner, adhering to company image, dress code, and communication standards.
Requirements
  • Minimum three years of experience in building operations or a related field.
  • Strong verbal communication and conflict resolution skills.
  • Ability to work independently and as part of a team, with a strong focus on customer service and teamwork.
  • Self-motivated, proactive, and willing to acquire new skills and knowledge.
  • Well-organized, detail-oriented, and able to prioritize tasks effectively.
Working Conditions

The physical demands of this role include standing, walking, using hands and fingers, reaching with hands and arms, and talking and hearing. The Associate must frequently lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate.

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