Records Management Specialist

2 months ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

This position plays a critical role in supporting the Department of Child Safety's (DCS) mission to ensure the safety and well-being of Arizona's children. As a Records Management Specialist, you will be responsible for performing statewide research in systems regarding child maltreatment records, processing requests from the public, media, court personnel, and legal entities, and conducting Department of Child Safety (DCS) out-of-state and law enforcement information requests.

Key Responsibilities:
  • Centralized Records Coordinator: Determine who is authorized to receive information, per state statute, and in the correct format. Research in Guardian for all requests, including Dependency, court order, and client requests for prior child maltreatment history.
  • Redaction Specialist: Perform redactions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office (AGO) training. Receive, log, review, process, and send out requests for confidential DCS history.
  • Complete daily/weekly statistical reports regarding production achieved.
  • Other duties as assigned related to the position.
Requirements:
  • Knowledge of Arizona Revised Statutes pertaining to confidentiality to the area of assignment.
  • Redaction procedures and associated software.
  • Processing requests for information from public, media, court, etc.
Preferred Qualifications:
  • Effective written and verbal communication.
  • Problem identification, analysis, and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and trouble shooting difficulties.
  • Conflict management.
  • Interpersonal relationships.
  • Organization.
  • Using computer hardware and software, including Microsoft Office (Word, Outlook, and Excel, etc.).
Working Conditions:

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.



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