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Service Desk Analyst
2 months ago
Responsibilities:
* Provide technical support via phone, email, and chat
* Troubleshoot and resolve technical issues with desktops, laptops, printers, and other equipment
* Document and track customer incidents and requests
* Collaborate with internal teams to resolve complex technical issues
Requirements:
* Bachelor's degree or equivalent
* 2-5 years of experience in technical support
* Excellent communication and problem-solving skills
* Ability to work well in a fast-paced environment
About GovCIO:
GovCIO is a team of passionate professionals dedicated to delivering innovative IT services and solutions. We are committed to making a positive impact on our clients and the community.
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
We are an Equal Opportunity Employer and welcome applications from diverse candidates.
Posted Pay Range:
The posted pay range reflects the expected salary for this position at the commencement of employment. The total compensation package may include other elements, to be discussed during the hiring process.
Posted Salary Range:
USD $47,000.00 - USD $59,000.00 /Yr.
Location:
US-TX-El Paso
Category:
Administrative Services/Customer Support
Position Type:
Full-Time
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