Front Desk Representative

4 weeks ago


El Paso, Texas, United States Palette Hotels Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Comfort Inn & Suites El Paso, TX. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Manage guest complaints and resolve issues promptly and professionally
  • Assist with front desk and accounting duties, including producing nightly reports
  • Communicate effectively with colleagues and departments to ensure seamless guest experiences
  • Act in accordance with fire, health, and safety regulations
  • Contribute to a positive and respectful work environment
Requirements
  • Positive attitude and excellent communication skills
  • Commitment to delivering high-quality customer service
  • Flexibility to work a variety of shifts, including days and nights
  • Ability to speak and understand Spanish (desired)
  • High level of IT proficiency
About Us

At Palette Hotels, we are dedicated to creating meaningful hospitality careers for our associates. We offer competitive salaries, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference.

We are an equal opportunity employer and prohibit unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws.



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