Front Desk Representative

1 week ago


El Paso, Texas, United States Palette Hotels Full time
Job Summary

As a Front Desk Agent at Palette Hotels, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience from check-in to check-out. This role requires a positive attitude, excellent communication skills, and a commitment to delivering high-quality customer service.

Key Responsibilities

Act in accordance with all security and emergency procedures
Manage guest complaints and resolve them promptly
Support the Night Auditor with front desk and accounting duties
Produce nightly reports as required
Inform departments of special requests, early/late departures, and room changes
Maintain good communication and work relationships in all hotel areas

Requirements

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work a flexible schedule, including day and night shifts

Preferred Qualifications

Two years of front desk experience
Knowledge of the hospitality industry
High level of IT proficiency
Ability to speak and understand Spanish

About Palette Hotels

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We offer highly competitive salaries, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference.

  • El Paso, Texas, United States HireQuest, Inc Full time

    Job SummaryWe are seeking an experienced Front Desk/Patient Service Representative to join our team at HireQuest, Inc.Key ResponsibilitiesCollect and process patient payments, including copays and deductiblesEnsure seamless patient check-in and check-out processesVerify patient insurance coverage and benefitsUtilize EMR systems to manage patient records and...


  • El Paso, Texas, United States HireQuest, Inc Full time

    Job OverviewAs a skilled Front Desk Representative, you will be responsible for managing the front office operations of our El Paso office. Your duties will include collecting copays and deductibles, checking patients in and out, and verifying insurance coverage. You will also be responsible for maintaining accurate records and communicating effectively with...


  • El Paso, Texas, United States Palette Hotels Full time

    Job Title: Front Desk AgentAt Palette Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Manage guest check-in and...


  • El Paso, Texas, United States Aimbridge Hospitality Full time

    Front Desk Agent/Driver Job DescriptionAt Aimbridge Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent/Driver to join our team. As a Front Desk Agent/Driver, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register...


  • El Paso, Texas, United States Hotel Equities Full time

    Job Title: Front Desk AgentHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Front Desk Agent to join our team at the Hotel Paso Del Norte in El Paso, TX.Job Purpose:The Front Desk Agent will provide exceptional customer service to guests, responding to their inquiries and requests in a professional and...


  • El Paso, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide exceptional...


  • El Paso, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesManage guest complaints and resolve issues...


  • El Paso, Texas, United States MCR Hotels Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Provide attentive and...


  • El Paso, Texas, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn by Marriott El Paso Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive...


  • El Paso, Texas, United States aloft El Paso Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aloft El Paso Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly and efficient...


  • El Paso, Texas, United States Aimbridge Hospitality Full time

    Front Desk Agent/Driver Job DescriptionAt Aimbridge Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent/Driver to join our team.Key Responsibilities:Register guests and provide exceptional guest service during their stay.Settle guest accounts upon completion of their stay.Manage front desk operations, including handling guest...


  • El Paso, Texas, United States Aimbridge Hospitality Full time

    Front Desk Agent RoleAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the aloft El Paso. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at the Front Desk.Key Responsibilities:Greet and welcome guests, providing a warm and inviting...


  • El Paso, Texas, United States MCR Hotels Full time

    Job Title: Front Desk AgentJob Summary:The Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the administrative processes of our hotels. As a key member of our team, you will provide attentive, courteous, and efficient service to all guests, ensuring a positive stay and maximizing room revenue and...


  • El Paso, Texas, United States MCR Hotels Full time

    Job Title: Front Desk AgentThe Front Desk Agent is a vital member of our hotel team, responsible for delivering exceptional guest experiences while managing the administrative processes of the hotel.Key Responsibilities:Provide attentive and courteous service to guests, ensuring a positive stay from check-in to check-out.Maintain the telephone switchboard...


  • El Paso, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesManage guest complaints...


  • El Paso, Texas, United States aloft El Paso Full time

    Job SummaryAs a Front Desk Agent at Aloft El Paso Downtown, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.ResponsibilitiesGuest Registration: Register guests,...


  • El Paso, Texas, United States aloft El Paso Full time

    Job SummaryAs a Front Desk Agent at Aloft El Paso Downtown, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.ResponsibilitiesGuest Service:...


  • El Paso, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Comfort Inn & Suites El Paso, TX. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of professionalism in all...


  • El Paso, Texas, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and...


  • El Paso, Texas, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRegister guests and...