Restaurant Operations Leader
7 days ago
Diamond Select, Inc. is collaborating with a prominent KFC/Taco Bell franchise to recruit an exceptional Restaurant Operations Leader for their organization. We provide attractive compensation along with a robust bonus structure.
Your responsibility as a Restaurant Operations Leader is to cultivate a remarkable team that consistently delivers high-quality food and an exceptional dining experience. The culture is paramount—your establishment should be an enjoyable workplace and function seamlessly even in your absence.
Key Focus: Team Development
- Identify and recruit top-tier Team Members and Shift Leaders.
- Facilitate comprehensive orientation and onboarding processes.
- Implement a training strategy to nurture a high-performing restaurant team.
- Guide and mentor Assistant Managers, Shift Leaders, and Team Members.
- Complete personnel planning and conduct succession planning sessions.
- Hold regular manager meetings and individual check-ins with Team Members.
- Consistently acknowledge and reward Team Member achievements.
- Ensure timely resolution of conflicts within the restaurant.
Key Focus: Customer Engagement
- Exemplify positive interactions with patrons.
- Ensure immediate and effective resolution of customer concerns.
- Optimize scheduling to align with business demands.
- Coach the management team on enhancing customer satisfaction.
Key Focus: Financial Oversight
- Evaluate the restaurant's financial performance and devise a follow-up strategy to enhance profitability while maintaining customer satisfaction.
- Oversee the restaurant's budget management.
*This is a general overview of the role; please inquire with your hiring manager for specific details related to the company during your interview.
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