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Restaurant Operations Manager

2 months ago

Cleveland, Ohio, United States Chick-fil-A Full time
About the Role

As a Restaurant Operations Manager at Chick-fil-A, you will be responsible for leading a team of dedicated individuals to deliver exceptional customer service and ensure seamless restaurant operations.

Key Responsibilities
  • Team Leadership: Supervise and motivate team members to achieve high standards of customer service and quality.
  • Operations Management: Oversee daily restaurant operations, including inventory management, scheduling, and supply chain logistics.
  • Customer Service: Ensure that every customer has a positive experience, resolving any issues promptly and professionally.
  • Training and Development: Provide ongoing training and coaching to team members to enhance their skills and knowledge.
  • Problem-Solving: Analyze and resolve operational issues, implementing solutions to improve efficiency and productivity.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to analyze and resolve operational issues.
  • Customer Service Skills: Strong customer service skills and a passion for delivering exceptional experiences.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.