Restaurant Operations Manager
6 days ago
About the Role:
Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.
Key Responsibilities:
- Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
- Lead a team of employees, providing guidance, training, and development opportunities to ensure excellent customer service and high-quality products.
- Monitor and control costs, including food, labor, and inventory expenses, to ensure profitability and efficiency.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with other departments, such as marketing and human resources, to achieve business objectives.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 2 years of experience in restaurant management or a related field.
- Proven track record of success in managing restaurant operations, including inventory management, labor scheduling, and customer service.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work in a fast-paced environment, with a focus on customer satisfaction and loyalty.
- Valid driver's license and reliable transportation.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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