Restaurant Operations Manager

6 days ago


Cleveland, Tennessee, United States Papa John's Full time

About the Role:

Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:

  • Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
  • Lead a team of employees, providing guidance, training, and development opportunities to ensure excellent customer service and high-quality products.
  • Monitor and control costs, including food, labor, and inventory expenses, to ensure profitability and efficiency.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with other departments, such as marketing and human resources, to achieve business objectives.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in restaurant management or a related field.
  • Proven track record of success in managing restaurant operations, including inventory management, labor scheduling, and customer service.
  • Excellent leadership and communication skills, with the ability to motivate and develop a team.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and loyalty.
  • Valid driver's license and reliable transportation.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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