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Restaurant Operations Manager

2 months ago

Cleveland, Mississippi, United States Chawla Pointe LLC Full time
Job Description

**About the Role**

As a Restaurant Manager at Chawla Pointe LLC, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

**Key Responsibilities**

  • **Staff Management**: Ensure that all staff members are aware of and comply with company policies and procedures.
  • **Training and Development**: Provide training to staff on restaurant procedures and protocols to ensure that they are equipped to provide excellent service to our customers.
  • **Quality Control**: Maintain high standards of safety and food quality, ensuring that our customers receive the best possible dining experience.
  • **Customer Service**: Ensure that all customers receive exceptional service, handling complaints in a professional and courteous manner.
  • **Scheduling and Payroll**: Organize schedules and manage payroll data to ensure that staff are paid accurately and on time.
  • **Supply Chain Management**: Order food, linens, gloves, and other supplies within budget limitations to ensure that our restaurant runs efficiently.
  • **Operational Oversight**: Supervise daily shift operations, ensuring that all tasks are completed to a high standard.
  • **Financial Management**: Control operational costs and identify ways to reduce waste, ensuring that our business remains profitable.
  • **Performance Appraisal**: Appraise staff performance regularly, providing feedback and coaching to help them improve.
  • **Recruitment**: Interview and recruit new staff members to join our team.
  • **Guest Feedback**: Interact with guests to gather feedback on product quality and service levels, using this information to make improvements to our business.