Restaurant Operations Manager

1 week ago


Cleveland, Mississippi, United States Diamond Select Inc Full time
Restaurant General Manager Opportunity

Diamond Select, Inc. is seeking a seasoned Restaurant General Manager to lead a high-performing team and drive business success in a dynamic KFC/Taco Bell environment.

Your Key Responsibilities

As a Restaurant General Manager, you will be responsible for building a strong team that consistently delivers exceptional customer experiences and drives sales growth. You will be the driving force behind creating a positive and productive work environment, where team members feel valued and motivated.

Key Performance Areas
  • Team Leadership and Development
    • Recruit, hire, and develop top talent to drive business results
    • Implement effective onboarding and training programs to enhance team skills
    • Develop and execute a training plan to enhance team performance
    • Coach and develop Assistant Managers, Shift Leaders, and Team Members to achieve business objectives
  • Customer Satisfaction and Loyalty
    • Lead by example and demonstrate exceptional customer service to drive loyalty and retention
    • Resolve customer issues promptly and effectively to maintain a positive reputation
    • Schedule staff to meet business needs and ensure excellent customer experiences
    • Coach management team on driving customer satisfaction and loyalty
  • Business Operations and Finance
    • Analyze financial performance and develop strategies to maximize profitability and drive business growth
    • Manage restaurant budget and ensure financial discipline to achieve business objectives

This is a general job description for this position. Please discuss specific company details with your hiring manager during the interview process.



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