Customer Service Branch Leader
1 week ago
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Overview
Are you looking to embark on a career path that offers growth and development opportunities beyond typical sales or retail roles? Do you enjoy engaging with individuals and delivering exceptional customer service and sales interactions? If so, we have an opportunity for you.
Wallace Finance is seeking a personable and enthusiastic Branch Operations Manager who is dedicated to providing exemplary customer service.
Wallace Management Company oversees small loan establishments with over 125 locations across multiple states and continues to expand. We have been a leader in the consumer loan sector since 1980.
Why Choose Wallace Finance?
- Affordable employee health, dental, vision, and life insurance for full-time team members
- 401(k) plan with company matching
- Paid holidays and vacation time
- Opportunities for monthly bonuses
- Oversee daily management and supervision of branch staff.
- Train new hires and enhance their understanding of company policies and all aspects of branch operations, procedures, and regulations governing the consumer finance industry.
- Keep the District Manager informed about the branch's overall performance.
- Provide the necessary leadership to inspire employees and foster a high level of branch productivity by meeting company standards.
- Ensure consistent growth in accounts and receivables by attracting new borrowers and retaining current ones.
- Prepare necessary reports as requested by management.
- Maintain strong customer relations.
- Conduct internal audits to ensure satisfactory compliance.
- Ensure all delinquent tasks are completed daily.
- Address serious customer concerns that require managerial intervention.
Employment Type
Full-Time
Tags
This position is currently accepting applications.
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