Customer Success Manager
18 hours ago
At SMH Business Services, we are seeking a highly motivated and innovative Entry Level Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and marketing initiatives.
Key Responsibilities:
- Develop and execute customer engagement strategies to drive loyalty and retention
- Collaborate with the brand coordinator team to develop and implement marketing and sales strategies
- Provide exceptional customer service and support to ensure high levels of customer satisfaction
- Track and report key metrics to measure campaign effectiveness and inform future strategies
Requirements:
- 1-2 years of experience in a customer-facing role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a close-knit team
- Flexibility to pivot and work quickly in a fast-paced environment
About SMH Business Services:
We are a premier agency specializing in delivering results in Customer Service, Marketing, Sales, and Brand Awareness. Our team is passionate about driving business growth and delivering exceptional customer experiences.
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