Customer Success Manager

18 hours ago


San Diego, California, United States SMH Business Services Full time

At SMH Business Services, we are seeking a highly motivated and innovative Entry Level Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and marketing initiatives.

Key Responsibilities:

  • Develop and execute customer engagement strategies to drive loyalty and retention
  • Collaborate with the brand coordinator team to develop and implement marketing and sales strategies
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
  • Track and report key metrics to measure campaign effectiveness and inform future strategies

Requirements:

  • 1-2 years of experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a close-knit team
  • Flexibility to pivot and work quickly in a fast-paced environment

About SMH Business Services:

We are a premier agency specializing in delivering results in Customer Service, Marketing, Sales, and Brand Awareness. Our team is passionate about driving business growth and delivering exceptional customer experiences.



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