Customer Success Representative

2 weeks ago


San Diego, California, United States Divergent Marketing Solutions Full time

About Divergent Marketing Solutions

We take pride in our competitive, yet friendly and family-oriented work environment. Our culture fosters continuous personal and professional growth, built on principles of respect, trust, and challenge.

We are seeking a highly skilled and motivated Customer Success Representative to help us acquire new clients, expand into new markets, and develop successful sales campaigns for our clients. We provide comprehensive training and career advancement opportunities in the rapidly growing marketing industry.

Key Responsibilities:

  • Interact with potential customers to educate them on our clients' products and services
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Answer questions regarding services and highlight the benefits of our brand compared to competitors
  • Participate in regular meetings with the Customer Success Management team to develop strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions on new products, services, or sales promotions to provide customers with accurate and up-to-date information
  • Efficiently and accurately complete customer orders

Requirements:

  • Prior experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility


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