Guest Services Representative
2 weeks ago
Join Our Team as a Guest Services Representative at Equinox
Are you an energetic and dedicated individual eager to be part of a prestigious organization like Equinox? We are on the lookout for Guest Services Representatives who are passionate about creating a positive experience in a vibrant atmosphere.
- Greet members and visitors with warmth and professionalism
- Verify membership credentials upon arrival
- Manage incoming calls with courtesy and efficiency
- Resolve member questions and concerns
- Update and maintain member records as necessary
- Keep the reception area neat and orderly
- Flexible availability for various shifts throughout the day
- Provide guided tours of the facility for members
- Ensure exceptional service is delivered to all members and guests
- Support other departments as required
Qualifications for the Position
- Minimum of 1 year experience in customer service
- High school diploma or equivalent experience
- Dependable, professional, tech-savvy, and approachable personality
- A passion for health, fitness, or sports is a plus
- Excellent communication and interpersonal skills
- Physically able to stand, sit, walk, and lift up to 50lbs
Benefits Offered by Equinox
- Competitive salary along with benefits and commission potential
- Access to the Club facilities
- Discounts on Personal Training, Pilates, Spa, and retail services
This overview serves as a general description of the role and its requirements. Additional tasks may be assigned as necessary to maintain effective departmental operations.
Equinox is dedicated to ensuring equal employment opportunities for all.
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