Guest Services Coordinator
2 weeks ago
The Aspenwood Company - Village of Tanglewood is seeking a dedicated full-time Guest Services Coordinator to join our team at an Independent Living senior community.
Position Overview:
As a Guest Services Coordinator, you will play a crucial role in creating a welcoming environment for residents, families, prospective residents, guests, and staff. Your professionalism, friendliness, and attention to detail will be essential in ensuring a positive experience for all.
Work Schedule:
This is a full-time position with shifts from Monday to Friday, 3:00 p.m. to 11:00 p.m. Availability to work on weekends and holidays is required.
Key Responsibilities:
- Monitor and assist with all incoming public traffic, addressing inquiries with courtesy and warmth.
- Serve as the first point of contact, ensuring cleanliness and order in common areas and other public spaces.
- Respond promptly to the needs of residents, families, prospective residents, vendors, and visitors.
- Support the sales and marketing team by managing inquiries in alignment with the company's marketing strategy.
- Follow the concierge schedule and instructions from supervisors, adhering to established policies and procedures.
- Assist with meal ticket sales and other service requests for guests and employees.
- Operate the paging and telephone systems, relaying information or routing calls as necessary.
- Assist with maintenance requests through both paper and electronic systems.
- Monitor emergency calls, doors, and fire alarms, responding according to established protocols.
- Participate in daily resident check-ins as per policy.
- Drive residents to appointments or events as needed.
- Assist in scheduling interviews for job applicants with department heads.
- Track the movement of incoming and outgoing residents and guests.
- Be an active member of the community's emergency response team.
- Maintain a professional appearance and adhere to personal hygiene standards as per company policies.
Physical Requirements:
Ability to stand for extended periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs or ladders.
Security Responsibilities:
Detect and report any suspicious behavior to prevent vandalism, theft, or other criminal activities. The ideal candidate will possess strong observational skills and inspire respect and authority.
Minimum Qualifications:
High School diploma or GED required. Prior experience in customer service, front desk operations, and telephone communication is preferred. A valid Texas Driver's License is necessary. Excellent communication skills, strong problem-solving abilities, and attention to detail are essential. Understanding of HIPAA requirements and proficiency in Microsoft Office, including Word and Excel, is required.
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applicants from all backgrounds.
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Dalwadi Hospitality Management Full timePosition OverviewThe Guest Services Coordinator plays a crucial role in ensuring a seamless experience for our guests at Dalwadi Hospitality Management. This position involves:Efficient Check-In: Welcoming guests and managing the room assignment process in accordance with our brand standards.Guest Checkout: Facilitating the checkout process, including...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Radkin LLC Full timePosition OverviewAs a Guest Services Coordinator at Radkin LLC, you will play a pivotal role in ensuring an exceptional experience for our guests. Your responsibilities will encompass a variety of tasks aimed at enhancing guest satisfaction and providing personalized service.Key ResponsibilitiesWelcoming Guests: Greet guests upon their arrival and verify...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Dalwadi Hospitality Management Full timePosition OverviewAs a Guest Services Coordinator, you will play a vital role in ensuring a seamless experience for our guests. Your responsibilities will include:Guest Check-In: Efficiently manage the check-in process, ensuring guests are welcomed warmly and assigned to their accommodations in accordance with our standards.Guest Check-Out: Facilitate the...
-
Guest Services Coordinator
1 week ago
Houston, Texas, United States Holiday Inn Houston near Sugarland Full timePosition OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the Guest Services Coordinator role may be the perfect opportunity for you within our dedicated team at Holiday Inn Houston near Sugarland.Key Responsibilities:Account Management: Maintain accurate and current records of all guest...
-
Guest Services Coordinator
1 month ago
Houston, Texas, United States teamworkonline Full timeGeneral Description:The Guest Services Coordinator is responsible for providing an exceptional level of world-class service to all guests, clients, and partners for tenant (Rockets) and non-tenants (concerts, family shows). This position is ideal for candidates with event experience and superb customer services skills. This role requires having a positive...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Pampered Pets Group LLC Full timePosition OverviewAre you passionate about providing exceptional service to both people and their pets?Join Pampered Pets Group LLC as a Guest Services Coordinator. In this pivotal role, you will be the welcoming presence that greets our clients and their beloved animals upon arrival. Your responsibilities will encompass managing check-ins, scheduling...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Studio A Salon Full timePosition OverviewWe are looking for a dedicated and skilled Guest Services Coordinator to become a vital part of our team at Studio A Salon. The successful candidate will possess at least 2 years of experience in the beauty and wellness sector, showcasing a strong commitment to delivering outstanding client experiences.Key Benefits:401(k)...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Philadelphia Eagles Full timePosition Overview:The Philadelphia Eagles are currently expanding and are looking for a dedicated individual to fill the role of Front Desk Representative.Key Responsibilities:- Provide exceptional customer service to all guests- Manage front desk operations efficiently- Ensure a welcoming atmosphere for visitors- Address inquiries and resolve issues...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Philadelphia Eagles Full timePosition Overview:The Philadelphia Eagles are experiencing a dynamic phase of expansion and are looking for a qualified individual to fill the role of Front Desk Representative.Key Responsibilities:- Provide exceptional customer service to all guests- Maintain a welcoming and professional front desk environment- Assist with inquiries and provide information...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States The Aspenwood Company - Village of Tanglewood Full timeThe Aspenwood Company is seeking dedicated individuals for the role of Concierge/Front Desk/Security associate at our esteemed Independent Living community. This position offers both full-time and part-time opportunities, with a focus on providing exceptional service to our residents and visitors. Part-Time Schedule: Saturday & Sunday | 7:00 p.m. - 7:00 a.m....
-
Luxury Spa Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Woodhouse Spa Full timePosition OverviewWe are currently seeking dedicated Spa Hospitality professionals to join our esteemed team. Our establishment is looking for both full-time and part-time Spa Concierges who are passionate about providing exceptional service and creating memorable experiences for our guests.Ideal Candidates:We are in search of individuals who are positive,...
-
Guest Services Coordinator
7 days ago
Houston, Texas, United States Village On the Park Steeplechase Full timeVillage on the Park Steeplechase is a not-for-profit organization dedicated to enhancing the lives of seniors through exceptional care and community engagement.We emphasize our core values which include:RespectExcellenceAppreciationConnectionHonorOur mission is to empower residents to flourish, contribute, and feel a sense of belonging within our...
-
Guest Relations Coordinator
7 days ago
Houston, Texas, United States Hersha Hospitality Management Full timePosition OverviewAs a Hospitality Service Representative, you will be responsible for welcoming, registering, and assisting guests in a professional and friendly manner, adhering to the standards of Hersha Hospitality Management.Key ResponsibilitiesProvide exceptional service to guests upon arrival and throughout their stay.Ensure accurate registration and...
-
Guest Services Coordinator
2 weeks ago
Houston, Texas, United States Village On the Park Steeplechase Full timeVillage on the Park Steeplechase is a dedicated, not-for-profit organization focused on senior living health care. We inspire our staff and residents to aim high, guided by our core values:RespectExcellenceAppreciationConnectionHonorOur mission is to empower residents to flourish, contribute, and engage in community life. We achieve this by nurturing...
-
Guest Services Coordinator
7 days ago
Houston, Texas, United States Village On the Park Steeplechase Full timeVillage on the Park Steeplechase is a dedicated, not-for-profit organization focused on senior living and healthcare services.We inspire our staff and residents to aim high with our core values centered around:RespectExcellenceAppreciationConnectionHonorOur mission is to empower residents to flourish, contribute, and engage in community life.We achieve this...
-
Guest Services Representative
7 days ago
Houston, Texas, United States Pathfinder Hospitality Full timeFront Office CoordinatorWe are looking for a dedicated Front Office Coordinator to enhance our guest experience. If you are enthusiastic about delivering outstanding customer service and ensuring our guests have a pleasant stay, we would like to hear from you.About Us: At Pathfinder Hospitality, we are committed to providing exceptional service to our...
-
Guest Services Representative
2 weeks ago
Houston, Texas, United States Pathfinder Hospitality Full timeFront Office CoordinatorWe are looking for a dedicated Front Office Coordinator to enhance our guest experience. If you are enthusiastic about delivering outstanding customer service and ensuring guests have a pleasant stay, we encourage you to consider this opportunity.About Pathfinder Hospitality: Our organization is committed to providing exceptional...
-
Guest Services Representative
7 days ago
Houston, Texas, United States Crescent Services Full timeFull-time Positions Available.We are currently seeking candidates for two available roles:_ Must be able to work a Flexible Schedule (a.m/p.m)_ One position for p.m. and overnight shiftsCrescent Services is proud to present Blossom Hotel Houston, a premier luxury establishment situated in the vibrant heart of the city. Guests visiting for business or leisure...
-
Guest Services Representative
2 weeks ago
Houston, Texas, United States Texas Hotel MGT Full timeIMMEDIATE AVAILABILITY FOR POSITION As a Front Desk Associate, you will play a crucial role in providing exceptional service to our guests. Your primary responsibilities will include welcoming and registering guests, ensuring a pleasant experience throughout their stay, and efficiently managing their accounts upon departure. Key Responsibilities: Manage...
-
Guest Services Representative
7 days ago
Houston, Texas, United States Crescent Services Full timeFull-time Positions Available.We are currently seeking candidates for two distinct roles:_ Flexible Schedule Required (Morning/Afternoon)_ One position for Evening and Overnight ShiftsBlossom Hotel Houston is a premier luxury establishment situated in the vibrant heart of Bayou City. Whether your journey is for business or leisure, you will appreciate our...