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Guest Services Coordinator

2 months ago

Houston, Texas, United States Studio A Salon Full time
Position Overview

We are looking for a dedicated and skilled Guest Services Coordinator to become a vital part of our team at Studio A Salon. The successful candidate will possess at least 2 years of experience in the beauty and wellness sector, showcasing a strong commitment to delivering outstanding client experiences.


Key Benefits:
  • 401(k) matching
  • Performance-based bonuses
  • Company gatherings
  • Comprehensive dental coverage
  • Employee discounts on services
  • Flexible working hours
  • Health insurance options
  • Opportunities for training and professional growth
  • Vision insurance

Role Responsibilities:
  • Welcome clients with a friendly and approachable attitude, ensuring a warm and inviting environment.
  • Efficiently manage client appointments, bookings, and inquiries, demonstrating exceptional organizational abilities.
  • Coordinate the schedules of our talented hair artists to maximize efficiency and minimize idle time.
  • Assist clients in selecting salon services and provide detailed information about products and current promotions.
  • Accurately handle cash and electronic transactions with care and security.
  • Maintain the cleanliness and organization of the reception area and salon facilities.
  • Work collaboratively with stylists and team members to ensure smooth operations.
  • Maintain the salon's esteemed reputation for professionalism, luxury, and superior customer service.

Candidate Requirements:
  • At least 2 years of experience in the beauty and wellness industry, ideally in a premium salon or comparable environment.
  • Outstanding interpersonal skills and a genuine enthusiasm for providing exceptional customer service.
  • Ability to excel in a dynamic environment while managing multiple responsibilities.
  • Strong organizational and time management skills, with a keen eye for detail.
  • Familiarity with salon management software or similar scheduling tools is preferred.
  • Professional appearance and demeanor are essential at all times.
  • Willingness to work evenings and weekends as necessary.

If you are a friendly, organized, and client-oriented professional with a passion for the beauty and wellness industry, we encourage you to consider this opportunity to join our team and contribute to an exciting and fulfilling salon atmosphere.