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Guest Services Coordinator

2 months ago

Houston, Texas, United States Dalwadi Hospitality Management Full time
Position Overview

As a Guest Services Coordinator, you will play a vital role in ensuring a seamless experience for our guests. Your responsibilities will include:

  • Guest Check-In: Efficiently manage the check-in process, ensuring guests are welcomed warmly and assigned to their accommodations in accordance with our standards.
  • Guest Check-Out: Facilitate the check-out process, handling payments and settling bills with accuracy.
  • Inquiries and Recommendations: Address guest inquiries with professionalism and provide insightful recommendations to enhance their stay.
  • Service Requests: Promptly respond to and manage guest service requests to ensure satisfaction.

We are committed to maintaining high standards of service and hospitality, making your role essential in delivering an exceptional guest experience.