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Guest Services Coordinator

2 months ago

Houston, Texas, United States Dalwadi Hospitality Management Full time
Position Overview

The Guest Services Coordinator plays a crucial role in ensuring a seamless experience for our guests at Dalwadi Hospitality Management. This position involves:

  • Efficient Check-In: Welcoming guests and managing the room assignment process in accordance with our brand standards.
  • Guest Checkout: Facilitating the checkout process, including payment collection and bill settlement.
  • Guest Inquiries: Addressing guest questions and providing tailored recommendations to enhance their stay.
  • Service Requests: Responding promptly to guest service requests to ensure satisfaction.

As a key member of our team, the Guest Services Coordinator is expected to maintain a professional demeanor and uphold the highest standards of customer service.