Guest Service Representative
1 day ago
We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Tharaldson Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Register and assign rooms to guests, ensuring a seamless check-in experience
- Handle confidential guest information with the utmost care and integrity
- Respond promptly and effectively to guest requests and complaints, resolving issues in a timely and professional manner
- Answer and route calls, taking accurate messages and providing excellent communication skills
- Manage cash drawer contents and transactions during shift, maintaining accurate records and ensuring a secure environment
- Assist with sales and marketing efforts, promoting our hotel and services to guests
- Offer and handle requests for wake-up calls, ensuring guests are well taken care of
- Record pertinent guest information in the pass-on log, maintaining accurate records and ensuring seamless communication
- Replenish continental breakfast and maintain a clean and welcoming environment
- Perform laundry functions as directed, ensuring a clean and well-maintained hotel
- 0-1 year of customer service experience, with a passion for hospitality and creating exceptional guest experiences
- Ability to handle confidential information with a high degree of integrity
- Excellent communication and problem-solving skills, with a focus on providing exceptional customer service
- Ability to work in a fast-paced environment, with a focus on teamwork and collaboration
- Career advancement opportunities and a supportive team environment
- Competitive pay and benefits, including medical, vision, dental, and 401(k) plans
- Flexible work schedule and opportunities for professional growth and development
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Marriott International, Inc Full timePosition Overview:As a Guest Services Representative, your role extends beyond just facilitating check-ins and check-outs. We strive to create an experience that is not only smooth but also memorable and distinctive for our guests.Key Responsibilities:Proactively deliver a comprehensive range of services that enhance the guest experience throughout their...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Bluegreen Vacations Full timeBluegreen Vacations is looking for a Guest Services Representative to join our team. This role is essential in creating memorable experiences for our guests.Compensation: $17.00-$18.00 per hour, based on experienceSchedule: Full Time, Combination of AM (7am to 3pm) and PM shifts (3pm to 11pm), includes a weekend shiftBENEFITS YOU'LL ENJOY:Free Employee...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Vanderbilt University Full timeJob SummaryVanderbilt University is seeking a highly skilled Guest Services Representative to join our team. As a key member of our parking operations team, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless experience for all events.Key ResponsibilitiesEvent Preparation: Prepare parking lots and garages...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Marriott International Inc Full timePosition Overview:As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring that guests have a seamless and enjoyable experience from the moment they arrive until their departure.Key Responsibilities:- Deliver exceptional service by addressing guest inquiries and fulfilling requests throughout their stay.- Maintain a...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Embassy Suites Nashville Downtown Full timeProperty Overview:Embassy Suites by Hilton Nashville Downtown is seeking dedicated individuals to become part of our esteemed team. As a job candidate, you will have the chance to work in a premier all-suite hotel renowned for its exceptional service and amenities. With diverse roles available in guest services, housekeeping, food and beverage, event...
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Guest Service Representative
3 weeks ago
Nashville, Tennessee, United States Wyndham Hotels & Resorts Full timeJob SummaryThe Guest Service Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins...
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Guest Services Representative
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Nashville, Tennessee, United States NP 5th LLC Full timeJob OverviewPOSITION SUMMARY:As a vital member of the NP 5th LLC team, the Guest Services Representative exemplifies our commitment to outstanding customer service by warmly welcoming guests upon their arrival, efficiently managing check-in and check-out processes, and addressing guest inquiries with professionalism and care.If you are enthusiastic about the...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States North Point Hospitality Full timeSUMMARY: As a vital member of the North Point Team, the Guest Services Representative exemplifies NPH Guest Service Principles by warmly welcoming and greeting guests upon their arrival, efficiently managing business transactions, and promptly addressing guest needs and requests. If you are passionate about hospitality and dedicated to delivering outstanding...
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Guest Services Representative
1 day ago
Nashville, Tennessee, United States Extended Stay America Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Extended Stay America. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key ResponsibilitiesProvide exceptional customer...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Spirehotels Full timeGuest Services RepresentativeLocation: Nashville, TNJob Level: Entry Level (less than 2 years)Education Requirement: AnyEmployment Type: Full-Time/RegularCompany: Spire HospitalityPosition Overview:Welcome guests warmly and provide them with precise information.Facilitate the check-in process and allocate suitable accommodations based on guest...
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Guest Services Representative
4 weeks ago
Nashville, Tennessee, United States Marriott International Inc Full timePosition Overview:As a vital member of our hospitality team, the Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests. Your responsibilities will encompass a variety of tasks aimed at enhancing guest satisfaction and operational efficiency.Key Responsibilities:1. Guest Interaction: Engage with guests to provide...
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VIP Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused VIP Guest Services Representative to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for providing exceptional service to our valued guests, ensuring their stay with us is nothing short of extraordinary.Key ResponsibilitiesAssist...
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VIP Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused VIP Guest Services Representative to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for providing exceptional service to our valued guests, ensuring their stay with us is nothing short of extraordinary.Key ResponsibilitiesAssist...
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Guest Services Representative
4 weeks ago
Nashville, Tennessee, United States AEG Full timeAPPLY HERE: About AEG: At AEG, we pride ourselves on fostering a welcoming and inclusive environment for all our employees. Our team is driven by a shared passion for delivering exceptional experiences in the world of sports and entertainment. We are dedicated to building a positive workplace culture that values teamwork and community engagement. Position...
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Guest Services Representative
4 weeks ago
Nashville, Tennessee, United States Moody Full timeThe Guest Services Representative is responsible for efficiently managing the check-in and check-out processes for guests at the hotel, ensuring a high level of customer satisfaction.Key Responsibilities:Execute Front Desk operations related to guest arrivals and departures, adhering to established protocols; accurately handle all monetary transactions and...
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Guest Services Representatives
3 weeks ago
Nashville, Tennessee, United States 4 Tops Hospitality Full timeJoin Our Team at 4 Tops Hospitality!4 Tops Hospitality is seeking enthusiastic full-time and part-time Guest Services Representatives. If you want to be part of a vibrant and dynamic team, consider a position with us at one of Nashville's exciting dining establishments.Key Responsibilities: Welcome guests in a friendly and professional manner Collaborate...
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Guest Services Representative
3 weeks ago
Nashville, Tennessee, United States Moody Full timeThe Guest Services Representative is responsible for managing the check-in and check-out processes for guests at the hotel, ensuring a high level of customer satisfaction throughout their stay.Key Responsibilities:Execute Front Desk operations related to guest arrivals and departures, adhering to established protocols; manage cash transactions and credit...
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Guest Services Representative
4 weeks ago
Nashville, Tennessee, United States Wyndham Destinations Full timeWe Create Unforgettable Experiences At Wyndham Destinations, our goal is straightforward: to create unforgettable experiences for our guests. Our Vacation Ownership division encompasses renowned brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts. With over...
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Guest Services Representative
4 weeks ago
Nashville, Tennessee, United States Wyndham Destinations Full timeWe Create Unforgettable Experiences At Wyndham Destinations, our vision is clear: to create unforgettable experiences for travelers. Our Vacation Ownership division encompasses brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts. With over 19,000 dedicated...
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VIP Guest Services Representative
7 days ago
Nashville, Tennessee, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused VIP Guest Services Representative to join our team at Gaylord Opryland Resort & Convention Center. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in, check-out, and stay processes.Key...