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Guest Services Representative

2 months ago

Nashville, Tennessee, United States Bluegreen Vacations Full time

Bluegreen Vacations is looking for a Guest Services Representative to join our team. This role is essential in creating memorable experiences for our guests.

  • Compensation: $17.00-$18.00 per hour, based on experience
  • Schedule: Full Time, Combination of AM (7am to 3pm) and PM shifts (3pm to 11pm), includes a weekend shift

BENEFITS YOU'LL ENJOY:

  • Free Employee Parking
  • Up to 21 Paid Days off per Year
  • 401K Match up to 5%
  • 9 Paid Holidays
  • Up to 2 Paid Volunteer Days
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • Internal Growth and Career Pathing
  • Tuition Reimbursement
  • Safe and Fun Work Environment
  • Employee Discounts Including Childcare, Hotels and more

ROLE OVERVIEW:

As a Guest Services Representative, you will be the first point of contact for our guests, ensuring their stay is exceptional. Your responsibilities will include:

  • Delivering outstanding customer service by welcoming guests and managing check-in/check-out processes.
  • Providing detailed information about accommodations and amenities.
  • Creating a welcoming atmosphere that enhances the guest experience.

QUALIFICATIONS:

  • Previous experience in guest services or front desk operations is preferred.
  • Strong interpersonal skills and a service-oriented mindset.
  • Ability to prioritize tasks and manage time effectively.
  • Basic computer proficiency.

JOIN OUR TEAM:

If you are passionate about providing excellent service and creating memorable experiences, we encourage you to consider this opportunity with Bluegreen Vacations.