Retail Sales Representative

2 weeks ago


Lookout Mountain, Georgia, United States MAPCO Express, Inc. Full time

Join the dedicated team at MAPCO Express, Inc., where our commitment to exceptional customer service shines through in our 192 company-owned convenience and fuel retailing locations.

Operating across several states, including Tennessee, Alabama, Georgia, Arkansas, Kentucky, and Mississippi, MAPCO stores provide a diverse selection of high-quality products and services.

Customers can enjoy freshly brewed coffee, a variety of snacks and beverages, premium fuel options, and exclusive deals through our industry-leading loyalty program, MAPCO MY Reward$.

As a subsidiary of Majors Management, LLC, MAPCO is recognized for its expertise in operating, developing, and supporting retail and convenience centers, as well as gas station properties, while also being a top distributor of high-quality branded motor fuels.

Sales Associate Role Overview:

Key Responsibilities:
  • Uphold the company's customer service standards.
  • Implement cash control policies and procedures.
  • Comply with all laws and regulations related to the sale of government-regulated products and services.
  • Conduct thorough cleaning of store interiors and exteriors according to company standards.
  • Manage product stocking and rotation, including coolers and/or freezers.
  • Complete training activities and meet minimum job performance standards.
  • Adhere to company rules of conduct and ethical guidelines.
  • Perform additional duties as assigned.

Core Competencies:
Time Management:
  • Effectively prioritize tasks and manage time efficiently.
  • Focus on key priorities while handling a variety of activities.
  • Achieve more in less time compared to peers.
Action Oriented:
  • Embrace hard work and actively seek opportunities.
  • Demonstrate willingness to act with minimal planning.
Customer Focus:
  • Prioritize customer needs and strive to meet their expectations.
  • Gather firsthand customer feedback to enhance products and services.
Determination:
  • Approach tasks with energy and a strong drive to complete them.
  • Persist in overcoming challenges and setbacks.
Physical Requirements:
  • Standing/Walking: 50%
  • Lifting up to 40 pounds: 10%
  • Bending: 10%
  • Sitting: 10%
  • Squatting/Stooping: 5%
  • Climbing: 5%
  • Reaching: 10%
  • Handling Hazardous Materials: 5%

Qualifications:
  • Previous customer service experience preferred.
  • Ability to multitask effectively.
  • Proficient in reading, understanding, and speaking English at an eighth-grade level.
  • Basic math skills required.
  • Familiarity with basic computer and point-of-sale systems.

MAPCO Express, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to diversity and inclusion in the workplace.



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