Retail Operations Associate
2 weeks ago
Overview
The Retail Operations Associate plays a crucial role in ensuring the seamless execution of sales processes at the designated retail locations while delivering exceptional customer service that aligns with our core values and mission. Under the guidance of the Senior Team Leader, this position encompasses a variety of responsibilities aimed at enhancing the guest experience.
Key Responsibilities
- Provides outstanding customer service to both internal and external clients, reflecting the organization's mission and values.
- Exemplifies positive interactions with guests and team members consistently.
- Executes opening and closing tasks along with standard cashier responsibilities.
- Complies with company policies and procedures.
- Ensures the retail environment is clean and well-organized.
- Assists with inventory replenishment as necessary.
- Answers phone calls professionally, taking messages and processing orders as required.
- Undertakes additional tasks as directed by management.
Required Qualifications
- Minimum of one year of experience in retail or a related field, with a willingness to undergo training.
- A friendly demeanor, a commitment to teamwork, and a desire to enhance skills.
- Ability to present a professional, approachable, and courteous image to guests and colleagues.
- Proficient in communicating effectively in individual and small group settings, valuing team feedback.
- Capable of interpreting operational documents.
- Strong ability to collaborate within a fast-paced team environment.
- Competent in basic arithmetic operations, including addition, subtraction, multiplication, and division, particularly with U.S. currency.
- Flexibility to work evenings, weekends, holidays, and special events as required.
- Regular use of hands and fingers is necessary; must be able to lift and move items weighing up to 15 pounds, and frequently engage in walking, stooping, kneeling, or crouching.
Compensation Information: Hourly Wage
PIc383fe
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