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Assistant General Manager
2 months ago
As the Assistant General Manager at AC Santa Rosa Downtown, you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. This is a challenging and rewarding opportunity for a seasoned hospitality professional to take on a leadership role and drive results in a fast-paced environment.
Key Responsibilities:- Hotel Operations: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure seamless hotel operations.
- Guest Satisfaction: Foster a culture of exceptional guest service, ensuring that every guest feels valued and cared for throughout their stay.
- Revenue Generation: Assist the General Manager in developing and implementing revenue-generating programs to drive hotel profitability.
- Team Development: Collaborate with the General Manager to develop and implement training programs to enhance the skills and knowledge of managerial and hourly employees.
- Financial Management: Assist the General Manager in preparing financial reports and meeting deadlines as required by the Corporate Office.
- Leadership: Demonstrate strong leadership skills, providing guidance and support to team members to ensure they have the tools and resources needed to succeed.
- Experience: At least 5 years of progressive experience in a Rooms or F&B department in a hotel, or a 4-year college degree and at least 2-3 years of experience in a Rooms or F&B department at a hotel.
- Qualifications: Previous supervisory experience, proficiency in Windows Operating Systems, and the ability to evaluate and select among alternative courses of action quickly and accurately.
- Skills: Strong communication and interpersonal skills, ability to work well in stressful high-pressure situations, and effective problem-solving skills.
